Customer Service Representative French/dutch

Il y a 5 mois


Brussels, Belgique Ria Temps plein

Chez Ria Money Transfer, nous aidons des millions de clients à travers le monde à rester connectés avec leur famille et à envoyer de l’argent dans plus de 160 pays à travers le monde.

Nous recherchons un **Customer Service Representative **pour rejoindre notre petite équipe sympathique dans nos bureaux de Bruxelles. Vous fournirez des informations à nos clients (notamment ceux de Bpost) sur leurs opérations et répondrez à leurs questions.
- Modifier et corriger les opérations traitées de manière incorrecte.
- Gérer les remboursements des opérations annulées.
- Niveau avancé en **Néerlandais et Français **. L' anglais est un plus pour cette fonction.
- Bonne connaissance de Office 365.
- Au moins 1 an d'expérience dans un Customer Service ou dans un centre d'appels.
- Forte orientation pour le service à la clientèle.

Nous offrons un CDD à temps plein pour une durée de 6 mois pouvant se transformer en un contrat à durée indéterminée, chèques-repas, carte STIB, assurance santé DKV... Les horaires sont 9h/18h ou 10h/19h, 5 jours par semaine (samedi 9h/16h une fois par mois).

**We’re Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world,
**Ria gets money to where it matters **. We’re focused on harnessing technology and, as part of Euronet Worldwide,
**we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions **. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.
**Join us in our mission to open ways for a better everyday life **.


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