D'easy Relationship Manager

Il y a 7 mois


Brainel'Alleud, Belgique D'Ieteren Temps plein

At D’Ieteren, we have brought fluid mobility to our clients for the past 215 years. A genuine experience, with multimodal innovation at full speed. To do so, we count on the best skills of the brightest minds, filled with motivation and ambition, taking the lead and innovating non-stop.

We tackle mobility challenges with tons of experience and great knowhow. With a passion for technique that has always characterized our 100% Belgian company. Move the country with us. Make your move. Moving people forward. Towards the future of healthy, innovative mobility.

**Responsibilities**:
Mission
- You will implement the processes described by the company and make the transition to the right systems. To do this, you will work under the supervision of the (D'Easy) Relationship Manager and in collaboration with other commercial teams within the company.
- You will be the single point of contact for the Project Manager Digital Transformation.
- You will facilitate the roll-out of new systems and compliance with the associated processes.
- You will train the groups you bring together on site and familiarise them with the use of the systems.
- You supervise and train people on the ground in their area (sales, after-sales, workshop) and convince them of a new way of working.
- You will report transparently and clearly to the (D'Easy) Relationship Manager and prepare the appropriate reports.
- You work for and from the various retailer sites and are therefore mobile within a fixed region.
- You will establish SMART objectives with each group of retailers.
- You will support the Digital Transformation Project Manager in achieving operational excellence and employee satisfaction.
- You will liaise with the IT Service Desk, which provides remote support for users with technical IT problems.

**Profile**:
Skills: Strong social skills including:

- experience in coaching and training
- leadership in change management
- assertiveness
- communication
- empathy
- people manager
- team spirit
- sense of responsibility
- ability to work independently
- management of complex projects
- organisational skills
- flexibility

**Offer**:
In exchange for all these qualities we offer you an attractive salary with numerous supplementary advantages like a company car, a fuel card and the opportunity to evolve in a tone-setting company in the Belgian automotive-sector.


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