Volunteer - Supporters Care

il y a 1 semaine


Brussels, Belgique WWF-België Temps plein

**Are you ready to be part of something great?**:

- Our Supporters Service team is looking for extra help a few hours a week.
- If you are willing to participate to their mission and ensure an excellent service and guidance to our donors, have a look at some of the tasks you would help us with:
**Deep dive into the role**:

- You handle the postal returns and incoming postal mail (direct debit stops, letters, bank account changes, etc.)
- You support the inbox management with a focus on tax certificates, address changes, OPT-outs, direct debit stops.
- You make thorough checks on the donor lists
- You give your support for various administrative tasks: mailings, orders, filing, etc.

**Who will you collaborate with**:

- You join the Supporters Service team (2 people) within our Fundraising Department (7 people in total)

**This is a good match for you if**:

- You are **available at least 1 day a week to come to the office** and you are willing to make a **medium/long term commitment**.
- You speak **Dutch or French**.
- You are **Computer literate** (Database management) and have a basic knowledge of Office (Outlook, Word, Excel).
- You have a **positive attitude** and a **sensitivity for the cause** and WWF’s values (Courage, Integrity, Respect and Collaboration)

Solliciteer op deze vacature

**Over ons**:
WWF believes in a future where people and nature thrive, so we are committed to safeguarding the natural world. WWF has teams of experts working in over 100 countries to protect the natural resources that sustain and inspire us: our forests, rivers, oceans, climate, food, and wildlife. WWF harnesses the collective power of supporters around the world, communities, companies, and governments to create real solutions for people and the planet.
We are looking for knowledgeable, talented people who are
**passionate about engaging and inspiring others**. People who share our
**optimism** that it is possible to change the world. People who are
**determined to make a difference**.
If you consider joining our team, we invite you to imagine a workplace where people come first - where
**collaboration is built on trust and the pursuit of fulfillment**. At WWF, we believe that when we
**empower each other** to be our
**authentic selves**, we unlock the potential for incredible
**progress and impact**. So, if you're looking for a
**community** that values your
**unique strengths** and encourages you to bring your best self to the table, look no further than the
**Panda Team**.
**We can't wait to see all that we can achieve together with YOU



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