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Customer Service Officer in An International
Il y a 7 mois
**Functie**:
**Vivaldis Office** is looking for a
**Customer Service Officer** for our client in
**Hasselt**. Our client is specialised in
**incident management and roadside assistance**.
Feel free to take a look at the vacancy If you have any questions, you can reach us by phone on +3211 94 81 56.
Your duties as a
**customer service officer** will include:
- **You'll respond to incoming phone calls and mails**;
- You'll gather the necessary information and check it's accuracy and completeness;
- You'll provide the needed** technical support **and communicate with the workshops;
- You'll update all the involved parties;
- You'll **monitor the agreements**;
- You'll follow the **contract-related issues** up and respect the imposed deadlines.
**Profiel**: As a
**customer service officer** you can recognise yourself in the criteria below:
- Preferably you have gained a first experience in customer service;
- You are **fluent in English** and in one of the following other languages: Polish, German, French, Spanish, Dutch or Czech;
- You can easily work with the computer, especially with **MS Office**;
- You're a social person with **strong communication skills**;
- You have **attention to detail** and are **stress-resistant**;
- You work **organised** and have **great organizational and time management skills**;
- Finally you may **choose the shift you'll be working** in within the follow options: day shift (8am - 8pm), night shift (8pm - 8am), weekend shift.
**Wat je van ons krijgt**: What's in it for you as the new
**customer service officer**:
- You'll end up in a leading company in an international environment;
- You'll work in a **full-time position** with a strong emphasis on work-life balance;
- You'll be working in a **40-hour week**, which means you'll get **12 extra vacation days**;
- You'll receive a **competitive salary** including fringe benefits;
- The company hosts **various social events** to boost the team spirit;
- ** Hard work pays off** After a successful interim period you'll receive a **permanent contract**.
