Operational Risk Management Officer
il y a 2 semaines
ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segments.
Objective of the Job:
Do you have a good view on how the processes in an insurance company work? Are you able to maintain a helicopter view and identify how specific operations impact the overall result of a process ? You are ready to spar with process owners to ensure the risks in their processes are well under control?
Then this job is the right fit for you.
You will be part of the qualitative / operational risk management team at ERGO Insurance N.V.. You will work on improving and further developing the Internal Control System and broader the overall risk management framework in line with requirements within the ambition set by the company, ERGO Insurance N.V as well as applicable Belgian and European regulation (amongst others the Solvency 2 Framework).
In this, you will closely work together with other colleagues in risk management, in other departments and at ERGO group level.
Responsibility and tasks:
I. Coordinate the Internal Control System (ICS) within the company:
- Coordinate review and roll-out of the new methodology, (including supporting tooling (Archer GRC) and respective trainings to the first line, supporting the 1lod in taking the next step in maturity).
- Coordinate the assessment cycle with the relevant stakeholders.
- Collaborate on process risk reviews and control enhancements, challenging 1lod and recommending controls improvements when necessary;
- You are in charge of delivering the ICS report and formulate the risk management opinion on the overall Internal Control System of the company.
II. Beyond your core focus on the operational risk management framework, you will assist in the review and update of Risk Management norms.
Some of the following tasks could also form part of your package of assignments and duties - depending on your expertise and the task distribution within the team:
III. Assist the team to implement, optimise and monitor the Risk Management Framework required by the internal policy framework and applicable regulations:
- Coordinate the update of the Risk Dashboard and reports for the respective committees;
- Coordinate review and maintenance of the overall Risk Inventory, including link to the risk appetite of the company;
- Conduct ad-hoc risk analysis / investigation when required.
IV. Contribute to the elaboration and implementation of a sound Operational Risk framework (including among others):
- Formulate and Perform annual Risk Scenario Analysis;
- Monitor operational risk events and manage the reporting related to it.
V. Assist in regulatory reporting tasks as ORSA, RSR, SFCR.
Under supervision from the Head of the Risk Governance & Reporting team and/or other experts within the Risk Governance and Reporting team, your work will require field collaboration with other staff within control functions such as Risk Management, Actuarial Function, Internal Audit and Compliance Function. You will also have contacts with first lines business departments and other support functions.
Depending on your seniority, you will be fully guided or have full responsibility on your assigned tasks. The complexity of your assignments will vary.
Internal and External Contacts - Hierarchical Position:
Internal contacts:
- Colleagues from Risk Management, Internal Audit, Compliance Function, ISO, DPO, etc.;
- Representatives from business departments and support functions as the “first lines of defence”.
External Contacts:
- Risk Management employees of ERGO Group Risk Management (located in Düsseldorf);
- DKV Belgium colleagues.
You report directly to the Head of Risk Governance & Reporting.
Contribution to Operating Results:
As Operational Risk Manager you help safeguard the controls put in place to ensure the company is not exposed to sudden unacceptable losses. You do so by monitoring risk evolutions in our process and the sector as well as advising on the most efficient control framework to ensure the risks we are exposed to remain within our appetite. You help the team to continuously improve the Risk Management Framework.
Additional Requirements (background, competencies):
You have the following capabilities and qualifications:
- A master degree or equivalent through experience.
- Next to French and/or Dutch, you are fluent in English (both spoken and written).
- Prior work experience in a control environment or similar (Risk Management, Audit, Compliance), preferably in the Financial Service Industry, is a strong asset.
- Communication skills: producing written reports and establishing clear and concise communication with work colleagues and other departments.
- The ability to look beyond figures alone / insight into the company / to see the way various factors connect.
- Knowledge of the key proc
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