Group and Events Agent

il y a 3 semaines


Brussels, Belgique Thon Stanhope Hotel S.A. Temps plein

We are currently looking for a groups andevents to join our dynamic team here at **Service & Support Centre.**
- **Great location**: only a 5 minute walking distance from the Luxemburg station and next to the metro
- **Modern building** : We have our own building which has loads of daylight.
- **Welcoming company culture**: friendly employees that are encouraged to build internal networks

**Why join us ?**
- **Family mindset**. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
- **Diversity**. Our guests and your future colleagues come from all over the world.
- **Flat hierarchy**. No useless bureaucracy & corporate mentality.
- **Autonomy**. You are the actor of your career by doing the extra step without fear.
- **Accessible**. Our hotels are easily accessible in Brussels.

**Do**
- **Manage**. You will handle client’s incentive trips, meeting, events and group requirements by checking availability, qualifying, making tailor-made proposals, conducting negotiations and concluding the business.
- **Respond. **You will respondprofessionally and on time to guarantee customer satisfaction and enter all inquiries, bookings, denials and cancellations into the appropriate system.
- **Liaise**:You are the link between our clients and all operational departments to ensure requirements are met and revenue is maximised.
- **Work with**:You collaborate with Revenue and Sales department to ensure that suitable contracts and payment plans are agreed.
- **Provide**: You make sure, after sales feedback to the organization is provided.
- **Participate**: You will attend client events and meetings.
- **Optimize **:By upselling and grabbing opportunities, you increase revenue.

**Our perfect match**
- **Team player and independent. **You work independently and are well organised. However, you also love to collaborate and work closely with others.
- **Positive**. You have a positive attitude; you are discreet and used to handle confidential affairs.
- **Accurate.** You pay attention to detail.
- **Communicator**. You have excellent written and verbal communication skills in English, French and Dutch; other languages are a plus.
- **Experience**. A first experience in the hotel sector is certainly an advantage.
- **Flexible**. No 9-5 mentality. You adapt easily to people and situations.

**Receive**
- **Motivational remuneration package** including:

- **Contribution to public transportation costs**. And yes, we contribute for 100%.
- **Flexible extra-legal benefits. **Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
- **Non-recurrent benefits** linked to results (CCT90). A nice little extra.
- **Hospitalization insurance**. And yes, also for the people you love who live at the same address.
- **Seniority days. **Extra days off according to your seniority and age.
- **Food**. We provide a free meal.
- **Personal development**. You can choose trainings through our catalogue.
- **Celebrate**. We encourage to celebrate successes with your team at staff events.
- **Family event**. You will be invited a family event where you and relatives are honoured.
- **Fun**. Excellent working atmosphere with the nicest colleagues.

**Benefits**:

- Eco vouchers
- Food allowance
- Hospitalization insurance

Schedule:

- Day shift
- Weekend availability

Work Location: In person


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