Client Advice Specialist Iii
il y a 1 semaine
Place of employment: Lange Gasthuisstraat 20, 2018 Antwerp (50% working from home possible by team appointment)
Job category: 15
Job code:
Work schedule: 37 hours fix between 08.00-18.00
Sensitive Function: No
PCP Function: Yes (certificate Wet Cauwenberghs, Wet Willems, Wet Vande Lanotte)
Representation Allowances: Yes
Manager: Manager SME - Antwerp Ann Boogaerts
Your role & work environment
Within the Business Banking segment, the Credit Expert reports to the Manager SME. As Credit Expert, you are responsible for credit sales and related cross-selling with the aim of increasing the market share and profitability of Business Banking within the Lending, Insurance, Payments & Accounts product groups.
The Credit Expert will help ensure that the distribution model is supported Digital First, Remote where possible and Face to Face when necessary
The Credit Expert operates in a Business Hub consisting of a multidisciplinary team that includes Banker SME, insurance specialists and Business Service Experts.
Your main responsibilities
Selling credits and related cross-selling to customers and prospects from the Guided segment
You advise the customer and help increase profitability in terms of loans
You are responsible for correctly assessing the risk and solvency of customers and prospects.
You develop and present more complex credit files and make decisions within the limits of the mandates granted.
As a good negotiator, you defend ING's interests, taking into account the consequences for the customer and ensuring a good risk-return ratio for the benefit of all parties involved.
As a credit expert, you ensure that all procedures and risk regulations are strictly followed by colleagues.
In addition, you are responsible for sharing your specific knowledge and experience with new employees.
You systematically pass on synergy leads to the relevant colleagues in the other segments/product lines
You maintain a good correct cooperation with the independent agents.
What we are looking for
A colleague with the talent to take on something and make it happen, who is enthusiastic about helping others be successful and has the gift of always being one step ahead. In other words, you strive to bring fresh ideas and accept challenges in a rapidly changing and complex environment. You are a person who always collaborates, listens and invests in others to achieve shared goals. You enjoy challenging the status quo and are keen to propose creative solutions to problems.
As a Credit Expert, you must also possess the following qualifications and competencies:
- commercially driven and an active listener armed with a large dose of persuasiveness
- someone who has an eye for the profitability of ING
- you enjoy working efficiently and are result-driven
- someone who values integrity
- flexible
- a genuine team player
- Mastery of credit and security solutions and analysis of financial statements
- Competence to negotiate both with the client and internally in accordance with our policies (risk and pricing)
- Knowledge of the legal, financial and social environment of companies
- Good communicator with a strong team spirit
- Agile, customer and solution-oriented
- Optimal organization of your work, so that you divide your time efficiently between different areas of work.
- A master's degree or equivalent experience
- A very good command of Dutch and a working knowledge of English
What we offer you
A clear goal, a unique offer and a range of flexible remuneration and other benefits such as:
- Personal growth & challenging work with endless opportunities to realize your ambitions
- An informal, dynamic environment with innovative colleagues who support your efforts
- A progressive and flexible way of working where new ideas are valued
Furthermore, within the Business Banking department, you can count on a range of opportunities to invest in your personal and professional growth, with:
- Continuous learning opportunities both technical and behavioral (soft skills)
- Individual coaching by the Manager SME and Peer-to-Peer coaching
- Development opportunities within Business Banking as well as other departments within ING
Nederlandse versie:
Kredietexpert - Business Banking Antwerpen
Technische data van de functie
Plaats van tewerkstelling: Lange Gasthuisstraat 20, 2018 Antwerpen (50% thuiswerk mogelijk op teamafspraak)
Functieklasse: 15
Functiecode:
Werkrooster: 37 uur fix tussen 08.00-18.00
Sensitieve Functie: Nee
PCP Functie: Ja (certificaat Wet Cauwenberghs, Wet Willems, Wet Vande Lanotte)
Representatievergoedingen: Ja
Manager: Manager SME - Antwerpen Ann Boogaerts
Je rol & werkomgeving
Binnen het Business Banking segment rapporteert de Kredietexpert aan de Manager SME. Als kredietexpert ben je verantwoordelijk voor het verkopen van kredieten en aanverwante cross-selling met als doel het verhogen van het marktaandeel en de rendabiliteit van Business Banking binnen de productgroepen Lending, Insurance, Payments & A
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