Digital Business Analyst

il y a 5 jours

Brussels, Belgique AMA Associates Temps plein

**Role Description**:
Do you want to move the needle regarding the digitalization of the Enterprise segment? Are you a customer centric geek and an Agile evangelist?

Within Enterprise Digital Transformation team (EBU), the Business Analyst is responsible for the analysis of digital business requirements and translates these ones in detailed requirements for the IT teams, considering customer needs, analysis made on recommended technology, solutions, integration with the CMS or even, dependencies with different back-end systems.
- Analyze functional/ business problems and choose the most appropriate solution.
- Analyse the business requirements in the light of the customers’ needs and the digital strategy of the company
- Actively participate in co-creation workshop, design thinking sessions and test the MVP through customer interviews
- Define the business value and the benefits for both company and the customers based on data analytics and facts & figures
- Analyse the different solutions to meet project requirements, but also the key enablers, dependencies and impacts
- Translate the business requirements in detailed requirements for the IT teams considering the back-end systems needs and key enablers
- Formulate recommendations on technologies and solutions choices
- Prepare and achieve testing of the projects and validate these developments, before hand over to all team members who will use the interface
- Prepare the communication towards internal & external customer to facilitate the user adoption of the digital channels
- Proactive communication and regular updates to the management and the project stakeholders
**Skills and Expertise**:

- Minimum 3 years of proven experience in this domain.
- Excellent people and project management skills. Confirmed business knowledge.
- Ability to communicate with different levels : business, management, development, ICT operations
- Sound knowledge of software engineering processes and techniques (change management, analysis, iterative developments, test cycles, deployments...)
- Buy-in and commitment to management process and initiatives.
- Problem solver − Ability to work properly under stress.
- Strong analytical background − Sound knowledge of Business Process Modeling techniques (including Role Activity Diagrams).
- The ability to understand & challenge the needs of customers and to formalize the derived requirements
- Redaction of documentation.
- Familiar with the Waterfall and Agile methodology.
**Degree & Experience**:

- Minimal 3-5 year of relevant work experience in digital projects (as product owner, business analyst or functional analyst)
- Master's degree
**Technical skills**:

- Good knowledge of project & development methodologies (Agile, Scrum)
- Knowledge of digital ecosystems and self-servicing platforms (ideally in B2B and B2B2E environment)
- Familiar with digital and technical capabilities
- Web browsers and website technologies (scripting, CMS)
- Web content management tools, platforms, e-commerce and self-servicing solutions
- Mobile apps (iOS, Android, Windows Phone)
**Attitudes/Behaviour**:

- Team player
- Customer oriented
- Result driven
- Communicative
- Coordination/organization
- Autonomous and pro-active
- Decision-making
- Priority setting
- Flexible
**Languages**:

- Good knowledge of French, Dutch and English (written and spoken)
Type d'emploi : Temps plein, CDI, Freelance/Indépendant

Avantages:

- Eco-chèques
Horaires:

- Lun-Ven
- Travail de jour
Formation:

- Master (Optionnel)
Langue:

- Anglais (Exigé)
- Français (Exigé)
- Néerlandais (Exigé)

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