Marketing & Collections Coordinator

Il y a 5 mois

Antwerpen, Belgique Triton International Temps plein

**TITLE**: Marketing & Collections Coordinator

**REPORTS TO**: Director, Customer Service and Operations

**LOCATION**: Antwerp

**DEPARTMENT**:Operations

**I. THE COMPANY**:
**II. FUNCTIONAL SUMMARY**:
This position is responsible for handling all the marketing and collections tasks of all lease related invoices to achieve timely payment within Triton standards.

**III. JOB RESPONSIBILITIES**:

- Handling collections of all lease related invoicing. This requires sending monthly statements, solving billing queries and instructing the Accounts Receivable team in HQ in a timely manner on how to allocate money as it comes in.
- Input of contract terms in COTW for lease and one-way deals.
- Following up on/ control and liaise with customer/ account manager and purchase on contract signature.
- Following up on Insurance certificates whenever required.
- Assisting customers with request of total losses declaration/ swaps/ billing disputes/ contract input mistakes/ depot closures etc.
- Sending through av’s (on regular or demand basis) and following up on bookings made by EU accounts outside the EU region.
- Check on all the outstanding bookings and liaise with customers for their pick-up plan on a weekly basis.
- Generating inventory reports on a weekly basis.
- Other tasks and responsibilities as needed.

**IV. JOB REQUIREMENTS**:
**KNOWLEDGE REQUIRED**:

- Bachelors or Associates degree in Marketing or Business Administration preferred
- Knowledge of accounting and credit/ collections process preferred
- 0-3 years of experience as a marketing or collections assistant or customer service experience, preferably in the container leasing, shipping, or transportation industries.

**SKILLS AND ABILITIES REQUIRED**:

- Strong attention to detail
- Self motivated, high energy level and positive attitude.
- Ability to simultaneously manage and prioritize multiple tasks to completion.
- Strong written and oral communication skills with fluency in Dutch and English languages required.
- Knowledge of additional languages such as French and German is a plus.
- Demonstrated ability to perform efficiently in a team environment.
- Must be flexible and adaptable to various personalities and levels of management both internally and within the customer network.
- Ability to build and maintain good customer and vendor relations.
- Ability to work under pressure and time constraints and have a pro-active attitude for solving queries.
- Proficient in Microsoft office and specifically basic Excel skills required
- Must be adaptable to in house systems.

**Triton is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

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