Be Customer Service Assoc
Il y a 4 mois
As a customer service associate you are responsible for the order processing of a specific product group of our EMEA customers. You will be the link between our Account Managers and the customer, building strong long-term relationships with both.
**Responsibilities**:
You accurately process all incoming orders in SAP and are responsible for the complete processing, from order entry to sending the invoice to the customer. You will also keep the master data of our customers and materials up to date.
You send out price quotations in consultation with the account managers.
You maintain the price lists and ensure that the data is correctly loaded into SAP.
You check the availability of materials and ensure the accuracy of the inventory.
You ensure excellent complaint handling. You think proactively and commercially with the customer and you actively look for solutions to the challenges that arise.
You work closely with the warehouse for the monitoring of incoming goods and outgoing orders.
In order to be able to respond optimally to the demands of the customer, you keep in touch with the various internal departments (labs, planning, purchasing, production, etc.). You keep yourself actively informed and you make sure that you know who to contact.
Profile
You obtained a bachelor/master course with a focus on administration - commercial/business - languages.
You preferably have a first experience in customer service or sales support.
You communicate fluently in Dutch and English. Additional language knowledge is an asset.
You have a commercial feeling and are customer oriented.
You are familiar with working with an ERP system. If this system is SAP, then this is a plus.
You have a good knowledge of MS Office.
You are a real team player with strong interpersonal skills and drive.
You take initiative to solve problems and in stressful, ever-changing situations you keep a cool head.
Offer
An exciting job with a varied range of tasks and international contacts. You will be working in a growing, innovative organization with a collegial atmosphere where open communication and team spirit are important. You will be trained by your experienced colleagues. We offer an indefinite contract with an attractive salary package, with fringe benefits such as meal vouchers, hospital and group insurance, flexible working hours and the possibility of bicycle leasing.
-
Customer Service Assoc
il y a 1 semaine
Gent, Belgique Milliken and Company Temps pleinAs a customer service associate you are responsible for the order processing of a specific product group of our EMEA customers. You will be the link between our Account Managers and the customer, building strong long-term relationships with both. **Responsibilities**: You accurately process all incoming orders in SAP and are responsible for the complete...
-
Team Lead Customer Success
il y a 1 jour
Gent, Belgique Hello Customer Temps plein_We are looking for a _**_Team lead Customer Success _**_to join us on our journey. As a Team lead Customer Success you will focus on two goals at once: you build strong relationships with our customers by making a direct connection between our customer's strategic goals and how our CX solution is used. And secondly, you will coach and guide the Customer...
-
Team Lead Customer Success
il y a 5 jours
Gent, Belgique Hello Customer Temps pleinWe are looking for a **Team lead Customer Success **to join us on our journey. As a Team lead Customer Success you will focus on two goals at once: you build strong relationships with our customers by making a direct connection between our customer's strategic goals and how our CX solution is used. And secondly, you will coach and guide the Customer Success...
-
Customer Service
Il y a 7 mois
Gent, Belgique Milliken and Company Temps pleinMilliken & Company is one of the world's largest privately held têxtile and chemical manufacturers. We are widely acknowledged as an international leader in research, technology, innovation and customer service. By combining science with design and insights, Milliken tackles the issues and concerns of today. Every day, our community of innovators is...
-
Customer Service Agent
Il y a 7 mois
Gent, Belgique DSV Temps pleinIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 76749 Time Type: Full Time **Customer Service Agent Solutions**: Move forward as Customer Service Agent Solutions at DSV in Ghent. **About the role** As a...
-
Customer Service Agent
Il y a 7 mois
Gent, Belgique DSV Temps pleinJob Req Number: 71848 Time Type: Full Time **Customer Service Agent Solutions**: Move forward as Customer Service Agent Solutions at DSV in Ghent. **About the role** You will be responsible for the flawless management of the logistics services of one or more customers. You act as a liaison between the customer and internal departments or external...
-
Customer Service Representative
il y a 5 jours
Gent, Belgique Milliken and Company Temps pleinMilliken Textiles in Ghent is currently looking for a Customer Service Representative. As a Customer Service Representative you are responsible for the order management for our international clients and give administrative and sales support to the sales team. You are an important support to the Account Managers and the single point of contact for the...
-
Customer Service Agent
il y a 4 semaines
Gent, Belgique DSV Temps pleinIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 83853 Time Type: Full Time **Customer Service Agent Solutions**: Move forward as Customer Service Agent Solutions at DSV in Ghent. **About the role** As a...
-
Customer Service Supervisor
Il y a 7 mois
Gent, Belgique DSV Temps pleinIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 76570 Time Type: Full Time **Customer Service Supervisor** Move forward as Customer Service Supervisor at DSV in Ghent. **About the role** Would you like...
-
Growth Marketeer
il y a 2 semaines
Gent, Belgique Hello Customer Temps pleinHello Customer is a SaaS & Service company with its roots in Belgium offering the most complete customer feedback and insights platform on the market. More than ever, organizations need a sense of direction to navigate through turbulent times; a compass that allows them to keep up with customers’ expectations in an agile way._ We are looking for a...
-
Customer Service Medewerker
il y a 2 jours
Gent, Belgique ClevR-Recruit Temps pleinFunctieomschrijving Voor een sterke speler actief in productie van chemische producten, ben ik op zoek naar een customer service medewerker. Samen met jouw 9 collega's zorgen jullie voor een vlot orderbeheer. Als customer service medewerker krijg je een waaier aan administratieve en intern-commerciële taken: - Je vormt het aanspreekpunt voor klanten en...
-
Customer Services Manager Emea
il y a 1 semaine
Gent, Belgique Argenx Temps pleinargenx is a global immunology company committed to improving the lives of people suffering from severe autoimmune diseases. Partnering with leading academic researchers through its Immunology Innovation Program (IIP), argenx aims to translate immunology breakthroughs into a world-class portfolio of novel antibody-based medicines. argenx developed and is...
-
Customer Relations Specialist, Global Services
Il y a 2 mois
Gent, Belgique BRP Temps pleinCustomer Relations Specialist BRP is looking for a Customer Relations Specialist. As a member of the global customer service team, your mandate will be to maintain consumer confidence in BRP. You will provide an essential link between customers and the customer representative and the customer service team for the resolution of complex and sensitive...
-
Customer Service Supervisor
il y a 1 mois
Gent, Belgique DSV Temps pleinIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 69092 Time Type: Full Time **Customer Service Supervisor** Move forward as Customer Service Supervisor at DSV in Ghent. **About the role** Do you want...
-
Customer Service Trainee Logistics
il y a 2 semaines
Gent, Belgique Itzu Jobs Temps plein**Customer Service Trainee logistics (permanent employment contract)**: **We're looking for 2 Customer Service trainees for our client, **an expert in the field of total logistics solutions. Our client is a multinational and employs employees of all nationalities.**: **They have 4 important values**:_Entrepreneurship, expertise, commitment and...
-
Customer Onboarding Manager
Il y a 7 mois
Gent, Belgique Qargo Temps plein**About Qargo**: Qargo is a tech start-up with offices based in London and Ghent (Belgium). We’re on a mission to transform the transportation industry by making it more efficient, profitable and sustainable. Together, we are building the most user friendly and intuitive Transport Management System (TMS) on the market that automates administrative...
-
Customer Service Medewerker
Il y a 7 mois
Gent, Belgique Van Marcke BE Temps plein**JOUW PASSIE**: - Je bent verantwoordelijk voor het beheer van (project)bestellingen van A tot Z - Jouw klanten zijn projectontwikkelaars, architecten etc. - Je bespreekt de projecten met de klanten en geeft info betreffende prijs, levertermijn, voorwaarden... - Je zorgt voor een correcte opvolging van alle (project)bestellingen en zorgt dat de afgesproken...
-
Customer Service Team Lead
Il y a 7 mois
Gent, Belgique LYNX B.V. Temps pleinLYNX is looking for an experienced** Customer Service Team Lead **to lead our dynamic customer service team. As a pivotal figure within our organization, you will directly contribute to the success and satisfaction of our customers in the Belgian and French markets. Are you ready for a challenging role where you can deploy your leadership, communication,...
-
TeamcoÖrdinator Customer Service
Il y a 2 mois
Gent, Belgique Berry Global, Inc Temps plein**Place to be**: De vestigingen in Gent en Eke tellen samen 190 collega’s en ontwikkelen sinds meer dan 50 jaar een indrukwekkend gamma aan kunststof verpakkingen voor klanten uit diverse sectoren. - Ter versterking van onze supply chain afdeling, kijken we uit naar een nieuwe collega.**To do**: Deze functie bestaat uit 3 luiken: coördineren, uitvoeren en...
-
Customer Service | Gent | Fulltime
Il y a 3 mois
Gent, Belgique Adecco Temps pleinJob descriptionTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. You will work in a dynamic environment with colleagues...
