Customer Technical Support Specialist
il y a 2 jours
Customer Technical Support Specialist Functieomschrijving bioMérieux is looking for a dynamic and proactive Customer Technical Support Specialist to join the Customer Service Support Team, covering the Flemish markets. Main tasks: - In this role, you will contribute to customer satisfaction and service profitability by: - Providing remote technical and scientific support, including troubleshooting and field action completion to ensure the best remote fix rate. - Acting as a key contact for internal and external customer requests to ensure the highest level of customer experience and satisfaction. - Leading troubleshooting analysis, diagnosing issues, delivering solutions, or planning field interventions when needed. - Preparing service work orders and ensuring smooth coordination between remote and field service teams. - Reporting all events in the ERP system to ensure traceability in accordance with company quality standards and regulations. - Updating the installed base and knowledge base with relevant information. - Identifying service opportunities (training, connectivity, service contracts) and informing the sales team of customer needs, risks, or leads. - Supporting the implementation of new products, methodologies, and processes, and contributing to continuous improvement. - Performing repairs and calibrations in the in-house workshop if needed. - Joining Field Service Engineers on-site for installations and maintenance activities as part of continuous learning. Profiel - Secondary education diploma or bachelor’s degree in engineering (electronics, IT, biotechnology) or similar experience. - Comfortable in a digital environment with strong IT skills (ERP tools, MS Office). - A good listener, empathetic, assertive, organized, and autonomous. - Able to analyze, manage priorities, and make well-considered decisions in critical or stressful situations. - Customer- and solution-oriented with strong communication skills. - Fluent in Dutch and English, with intermediate French. Aanbod - Location: Brussels office (2 days) + home office (3 days) - Attractive Monthly Salary - Bonus: 7.18% annual target bonus - Net allowance: € 80 - Dental and hospitalization insurance - € 250 eco cheques - 20 + 6 holidays - Car
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WPF Specialist
il y a 2 semaines
Brussel, Belgique Actiris Temps pleinBeschrijving van de functie Location: Brussels, Belgium (Hybrid - 3 days remote per week) About the Role: We're looking for a highly skilled WPF Specialist with deep expertise in XAML and .NET to join our team in Brussels. This is not your average developer role - we need a go-to expert, the person others call when they're stuck. You'll be tackling complex...
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Customer Support Officer
il y a 1 semaine
Brussel, Belgique Syndic Yourself Temps pleinBen jij Nederlandstalig en haal je energie uit klanten helpen?Werk je graag met digitale tools en zoek je een flexibele job met veel autonomie?Dan is deze rol als Customer Support Officer iets voor jou Over de functieIn het kader van onze groei zijn wij op zoek naar een Customer Support Officer voor een innovatief digitaal platform voor het beheer van...
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Solvency II Specialist
il y a 2 semaines
Brussel, Belgique Robert Half Temps pleinOur client is a fast growing company active in the insurance sector. Solvency II Specialist Functieomschrijving As Solvency II Specialist (m/f/x) you will be responsible for: - Drive Implementation: Support the technical and functional rollout of the Internal Model within the department, focusing on: - FCG: Provide technical support to the FCG team and...
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Customer journey
il y a 1 semaine
Brussel, Belgique Energie.be Temps pleinZet jij de energiemarkt op zijn kop als Customer journey & CRM Specialist bij Energie.be? Zo help je duizenden huishoudens overstappen naar een eerlijke, eenvoudige en duurzame energieleverancier!Bij Energie.be maken we energie weer eenvoudig, eerlijk en 100% groen. We leveren stroom van Belgische oorsprong en bouwen aan een eerlijke energiemarkt waar...
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Econocom - Support Engineer
il y a 4 semaines
Brussel, Belgique Econocom Temps pleinEconocom - in briefEconocom Benelux is part of a French listed group, active in the market for over 45 years, with entrepreneurship being an important pillar of the company.Econocom has a unique position in the Belgian market. Thanks to the complementarity of ICT equipment, services, and financing, Econocom can provide modular End to End solutionsEconocom...
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Econocom - Support Engineer
il y a 5 jours
Brussel, Belgique Econocom Temps pleinEconocom - in brief:Econocom Benelux is part of a French listed group, active in the market for over 45 years, with entrepreneurship being an important pillar of the company.Econocom has a unique position in the Belgian market. Thanks to the complementarity of ICT equipment, services, and financing, Econocom can provide modular End to End solutionsEconocom...
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Credit Collection Specialist
il y a 5 jours
Brussel, Belgique Page Personnel Temps pleinOur client is a global nonprofit organization with offices in Brussels. Credit Collection Specialist - EN - Brussels Functieomschrijving - Monitor accounts receivable and identify overdue accounts - Contact customers via phone and email regarding outstanding invoices - Negotiate payment plans and suitable repayment dates - Resolve billing issues, customer...
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Technical Agile Coach
il y a 3 semaines
Brussel, Belgique Satellit Temps pleinTechnical Agile Coach Job Overview Provide expert agile coaching to support the transition to a product-centric operating model, bridging agile processes and engineering culture to enhance team collaboration and delivery of software solutions." Key Responsibilities:Coach and mentor Agile teams, Product Owners, and stakeholders on Agile values, principles,...
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Customer Service Representative
il y a 1 semaine
Brussel, Belgique Exact Temps pleinDit = de baan/ This = the jobWord jij onze nieuwe expert in customer experience binnen onze SaaS Software oplossingen? Op onze supportafdeling specialiseer jij je in de softwareproducten van Exact. Je legt de basis voor een loopbaan vol groei en ontwikkeling. Samen ontdekken we waar jouw talenten en ambities liggen.Dit = Wat je gaat doenWaarom is een...
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Contracts IT
il y a 3 semaines
Brussel, Belgique Contracts IT Temps pleinSenior technical analyst Location: Brussels (Hybrid)Contract Duration: 12 months (220 days) - long-term engagementLanguages: French or Dutch (native) + EnglishOpenings: Up to 10 positionsurgent 12 month contract - role hiring now!! This is a *Belgium Hybrid* based role with an excellent immediate start within a Global Consulting company working on...
