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Business Process Expert
il y a 1 semaine
Vrije Universiteit Brussel (VUB) staat voor vrijheid, gelijkwaardigheid en verbondenheid. Wij zijn een van de grootste universiteiten in België en hebben een divers aanbod aan opleidingen en onderzoeksprojecten. Als Analistische Zakelijk Expert bij VUB word je betrokken bij verschillende changes en projecten om businessprocessen te analyseren en te verbeteren in het domein onderwijs, onderzoek en bedrijfsvoering.
Taken:
* Klantenkennis opbouwen en actief onderhouden ('knowing the customer');
* Vertalen van businessbehoeften naar features en stories;* Coördinatie en afhandeling van incidenten en features;
* Analyseren van businessprocessen en -procedures en wijzigen volgens best practices;
* Onderhouden van processen in kaart brengen en up to date houden;
* Begeleiden van business process workshops ter ondersteuning van proceseigenaren;
* Vertaling van businessprocessen naar software;
* Begeleiden van key users tijdens user acceptance testen;
* Samenwerken met Product Manager, ontwikkelaars en testers om de applicatie efficiënter, beter en gebruiksvriendelijker te maken;
Veelgestelde vragen:
Wat verwachten wij van jou?
Het is jouw rol om de business-behoeften te capteren en om de vertaalslag te maken naar processen en applicaties. Je bent stressbestendig en houdt te allen tijde het hoofd koel.
