Technical Service Specialist

il y a 4 jours


Bruxelles, Région de Bruxelles, Belgique Getronics Temps plein

Getronics is a global ICT integrator with a rich history spanning over 135 years. We're committed to delivering secure-by-design solutions and integrated services that meet the evolving needs of our clients.

In this role, you'll have the opportunity to work with a broad range of users, supporting vital IT operations in Brussels. Our team values collaboration, innovation, and customer satisfaction, making us an ideal partner for those who share these values.

As a Technical Service Specialist at Getronics, you'll be responsible for:

  • Providing first- and second-line support to clients
  • Troubleshooting and resolving technical issues across various systems
  • Collaborating with internal teams and filling in for other support roles as needed
  • Documenting operational support procedures and contributing to the knowledge base
  • Coordinating with system administration and database teams to address higher-level tasks

Requirements:

  • Minimum of 3 years of relevant professional experience in IT support or service desk roles
  • Fluency in English and French (written and oral)
  • Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook)
  • Good understanding of mobile device platforms and core mobile applications


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