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Technical Service Representative
il y a 1 semaine
As a leading provider of IT support services, we take pride in delivering exceptional service to our clients. Our team of experts is committed to staying ahead of the curve in terms of technology and innovation, ensuring that our users receive the best possible support. At RSS, we value collaboration, creativity, and continuous learning, which enables us to deliver top-notch results.
We are currently seeking First Line Support Engineer candidates who share our passion for IT support and customer service. If you're passionate about helping others and possess excellent communication skills, we encourage you to apply for this challenging and rewarding role.
Key Responsibilities:
- Capture and analyze technical issues reported by users.
- Provide direct support and communicate complex technical information in a clear and concise manner.
- Work effectively in shifts and maintain a high level of accuracy and attention to detail.
Requirements:
High school degree, preferably with additional training or courses in computer science;
Fluency in Dutch and French, along with conversational English;
IT affinity and experience in technical support;
Excellent analytical skills and ability to work independently;
Strong communication and interpersonal skills.
Benefits:
Comprehensive benefits package, including access to a pension plan, meal vouchers, a bonus plan, net remuneration, a laptop, and smartphone;
Ongoing training and growth opportunities;
Flexible working hours and the option to work from home;
A clear path for internal career advancement within our dynamic team.
We look forward to welcoming talented and dedicated professionals like you to our team
