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Service Expert
il y a 2 semaines
Aan de slag bij ABB betekent meer dan alleen werken. Het betekent dat je je kunt ontwikkelen in een bedrijf dat steeds innovatiever wordt. Onze klanten zijn wereldwijd actief en onze mensen zijn onze grootste schat. Ze hebben de kans om elke dag iets nieuws te leren en hun skills te verbeteren. Als Service Coördinator bij ABB heb je de kans om jezelf te ontwikkelen in een functie die veel variatie biedt.
FunctiebeschrijvingDe Service Coördinator bekleedt een belangrijke rol in de coördinatie van serviceprojecten en activiteiten uitgevoerd door het Motion & Drives Service Engineers-team in België en Luxemburg. De coördinator plannet en coördineert de levering van de benodigde middelen, reserveonderdelen en logistiek voor on-site servicewerkzaamheden. Deze worden aangeboden aan de klanten, waardoor zij snel en efficiënt kunnen reageren op problemen of storingen.
Verantwoordelijkheden- Plannen van onderhoudsinterventies van Service Engineers bij onze klanten.
- Samenwerken met het team en de klanten om ervoor te zorgen dat er een effectieve communicatie plaatsvindt.
- Zorgen voor een soepel proces van offerte tot acceptatie door de klant.
- Samenwerken met de Service Manager om ervoor te zorgen dat er voldoende bronnen beschikbaar zijn.
- Meten van de prestaties van het team en het identificeren van gebieden waar verbetering mogelijk is.
- Vermelden van de standaard en specificaties die moeten worden toegepast.
- Laten zien van het eindresultaat en nagaan of het naar verwachtingen is.
