Workplace Technical Assistant
il y a 5 jours
As a Workplace Support Technician at Nexeo, you will have the opportunity to shape IT excellence in a forward-thinking team. Our collaborative work environment fosters innovation and creativity, allowing you to grow professionally and contribute to meaningful projects.
About UsNexeo is a leading consultancy company, serving clients in the banking, finance, and insurance sectors. We provide comprehensive support throughout transformation projects, from business consulting to IT solutions implementation.
Your Key Responsibilities- Provide 1st and 2nd line technical support via phone, email, and in-person, resolving IT service requests efficiently.
- Identify, track, and resolve hardware and software incidents affecting end-users, ensuring high-quality service delivery.
- Offer broad technical support on IT tools, including workstations, tablets, and smartphones, ensuring seamless operation and integration.
You will work closely with our team to deliver exceptional results, leveraging your technical expertise and soft skills to drive success.
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