Senior Process Implementation Manager
il y a 2 jours
Job Description We are seeking a seasoned Process Implementation Specialist to strengthen our team. Execute CRM prequalification processes by leading front-line operational activities and collaborating closely with KAM Adequacy and product architects. Proactively manage operational questions, ensuring accurate application of organized processes, and involving relevant departments within the organization. Dispatch specific issues outside of process to KAM Adequacy and provide feedback on potential improvements with added value to the implementation team and written processes. Lead the implementation of process improvements or new processes related to the CRM through analysis, proposal development, and business need description in collaboration with product architects and business analysts. Required Skills and Qualifications: To excel in this role, you will need: A master's degree in economics or engineering or equivalent experience. Excellent communication skills, being trilingual (FR/NL/EN) - spoken and written. The ability to solve problems, knowing when to act, delegate, or follow established processes. Attention to detail and procedural accuracy in an evolving environment. Customer orientation, independence, and strong teamwork skills. Proficiency in MS Office. Benefits: You will benefit from our extensive network and have access to projects that match your expertise. We offer comprehensive support throughout your project and opportunities for valuable partnerships. What We Offer: Access to a broad range of projects aligned with your skills. Ongoing support and guidance throughout your work. The possibility to establish lasting business relationships.
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Implementation Manager
il y a 1 semaine
Bruxelles, Belgique afarax Temps pleinafarax is looking for a freelance Implementation Manager. We need you Our client in the utilities sector, is seeking an experienced Implementation Manager to strengthen their team. Tasks Execution of the CRM prequalification processes: Be in front line for the operational processes related to the prequalification process Proactive management of the...
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Implementation Management Manager
il y a 1 semaine
Bruxelles, Belgique afarax Temps pleinafarax is looking for a freelance Implementation Manager. Our client in the utilities sector, is seeking an experienced Implementation Manager to strengthen their team.Proactive management of the operational questions in close collaboration with the KAM Adequacy and the product architectEnsure the accurate application of the organized process (automated and...
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afarax - Implementation Manager
il y a 3 semaines
Bruxelles, Belgique afarax Temps pleinafarax is looking for a freelance Implementation Manager. We need you! Our client in the utilities sector, is seeking an experienced Implementation Manager to strengthen their team. Tasks Execution of the CRM prequalification processes: Be in front line for the operational processes related to the prequalification process Proactive management of the...
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Senior Financial Implementation Consultant
il y a 3 semaines
Bruxelles, Belgique Boston Consulting Group Temps pleinThe Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive...
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Process Analyst
il y a 4 jours
Bruxelles, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 1 semaine
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 1 semaine
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an...
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Senior Project Manager
il y a 4 jours
Bruxelles, Belgique Satellit Temps pleinSenior Project Manager / Team Leader Job Overview: Lead an internal development team in a large digital transformation initiative, overseeing end-to-end IT delivery, service management and team development using Agile and other methodologies."Key Responsibilities: Manage the entire project lifecycle from requirement gathering to production deployment....
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Bruxelles, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst
il y a 1 semaine
Bruxelles, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...