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The Travel Assistant
il y a 1 semaine
The company is an international association in Brussel.
Description de la fonction
• Assist and report directly to the Coordinator
• Manage travel arrangements for special cases and report on these cases;
• Supporting the other members of the travel team by teaching them product specifications & processes;
• Assign incoming communications from travellers within the travel team;
• Monitor Facebook Group activity and provide support in responding to queries;
• Processing invoices and track/supervise spending
• Adherence to existing SoPs and financial guidelines
• De-escalate disagreements and orchestrate resolutions (conflict management)
• Coordinate registrations & travel bookings;
• Coordinate & follow-up with clients on registration matters;
• Create rooming list & follow-up closely with hotel suppliers:
• Registration & travel related file management; organising and opening of matters, closing of files, archiving and ensuring that all relevant documents are filed electronically, and paper based, when required;
• On-site registration support if needed;
• Provide financial reports for travel & accommodation.
Project Management Assistance
• Support the team on the organisation of congresses and conferences on some specific tasks assigned by the EU Project Director
• Advocate a high level of service attitude and professionalism, which includes industry
Internal use
• Respect timelines and critical dates and related action items
• Self-management without constant intervention from a Manager
• Prioritise daily tasks and project assignments
• Assist with all source project-related third-party suppliers appropriately and effectively, in line with procurement guidelines
• Ensure operational excellence and be 'Quality Obsessive'
Admin, IT & Tools
• Complete procedures, documents, forms, reports that are essential to the day-to-day operations of project/ events. Master the systematic use of & other available templates, tools & IT systems
You have a bachelor or master degree
You have no experience, or max. 1 year
Languages: English and any other language is an asset
You are detail-oriented and like to help others.
You are a team player, customer oriented and joyful
Basic computer skills: Office Outlook and Excel
Offre De € 2.300 à € 2.400 par moisYou will work in a young, dynamic, international company in the field of communication
A salary based on your experience ;
Extra-legal advantages (meal vouchers, transports refund, etc.) ;
An international environment.
