Cloud and Workplace First Line Engineer
il y a 2 semaines
Join Contraste as a Cloud and Workplace First Line EngineerYour challengesAs a Digital infrastructure and workplace first line support engineer, you will have the following responsibilities:Within our Service Operations Center, you will provide our customers with level 1 service support for cloud and workplace services.You will collect, classify and manage customer requests.You escalate service requests and incidents to level 2 support or partners if necessary.You participate in our innovation and continuous improvement process by contributing to the evolution of our service catalog and exploiting automation technologies.The stackMicrosoft 365: SharePoint, Teams, OneDrive, Exchange Online, PowerAutomate, PowerApps, IntuneMicrosoft AzureDirectory technologies: Active Directory, Microsoft Entra ID, AD connectNetwork technologies: DNS, DHCP, switching/routingOperating systems: Windows Server (various versions), Windows Desktop technologiesAutomation languages and methodologies: PowerShellWeb middleware: Drupal, Apache, TomcatDatabases: MS SQL, MySQLITSM tools: used for service management, such as ServiceNow, among othersTelephony: Cisco systemsYour profilePassionate about IT and keen to improve or extend your skills in cloud technologies.Customer-oriented and good communication skills.You have or would like to develop your skills in some of the following areas:Microsoft 365 (SharePoint, Teams, OneDrive, Exchange Online, PowerAutomate, PowerApps, Intune)Microsoft AzureDirectory technologies (Active Directory, Microsoft Entra ID, AD connect)Network technologies (DNS, DHCP, switching/routing)Windows server and workstation technologiesAutomation languages and methodologies: PowerShellWeb middleware (Drupal, Apache, Tomcat, etc.)Databases: MS SQL, MYSQLITIL service managementFluency in French and English.Our offerA competitive salary in line with your professional skillsA company carA laptop, a mobile phone with subscription, and an Internet subscription.An insurance packageOngoing trainingHome-working opportunitiesDiscover Contraste EuropeContraste Europe is a key player in the IT sector and operates on an international scale. We are committed to supporting the growth of our clients in diverse sectors such as finance, healthcare, retail and the public sector. Our values, which include understanding customer needs, competence, independence, team spirit and social responsibility, are at the heart of every project we undertake.Becoming a Contraster means joining a company where excellence is a mission. At Contraste, every member has the opportunity to express their talent in a variety of areas, from cloud solutions development to digital transformation and much more. It's a chance to contribute to innovative projects and shape your future in an environment that values your personal and professional development.Transform your career with usJoin our team at Contraste Europe to define the future of technology and develop your expertise on cutting-edge projects. Apply now
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Cloud Support Engineer
il y a 3 semaines
Brussels, Belgique HTC Global Services Temps pleinGenesys Cloud L1 Support Engineer (24×7)Experience Required: 2+ years (Genesys Contact Center Ops)Role PurposeProvide frontline operational and monitoring support for Genesys Cloud, ensuring uptime, stability, and first-response incident handling.ResponsibilitiesA. Monitoring & Daily Operational TasksMonitor agent status, queues, and call flow performance...
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Cloud Support Engineer
il y a 4 heures
Brussels, Belgique HTC Global Services Temps pleinGenesys Cloud L1 Support Engineer (24×7)Experience Required: 2+ years (Genesys Contact Center Ops)Role PurposeProvide frontline operational and monitoring support for Genesys Cloud, ensuring uptime, stability, and first-response incident handling.ResponsibilitiesA. Monitoring & Daily Operational TasksMonitor agent status, queues, and call flow performance...
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Senior Software Engineer
il y a 5 jours
Brussels, Belgique WhatJobs Temps pleinSenior Software Engineer - Digital Workplace Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s...
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First Line Support Officer
il y a 2 semaines
Brussels, Belgique INASTI Temps pleinService Service Informatique Lieu d'emploi Bruxelles L'INASTI est à la recherche d'un First Line Support Officer. Vous serez recruté via la Smals.
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IT First Line Support Officer
il y a 3 jours
Brussels, Belgique Talentus Temps pleinAls **IT First Line Support Officer **krijg jij heel wat verantwoordelijkheden: - Je bent het **eerste** aanspreekpunt voor alle **eindgebruikers** voor hun IT en Telecomvragen - Wat mag je daaronder verstaan? **:First line support** voor alle** ICT** vragen en incidenten (laptop, thin client, tablet, smartphone, printers, telefonie,... - De gebruikers zijn...
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Modern Workplace Senior System Engineer
il y a 3 semaines
Brussels, Belgique Avanade Temps pleinAvanade Belgium is looking for Modern Workplace System Engineers. Are you looking to work with the latest Microsoft technology and want to make a difference to our clients from the enterprise market? Then this opportunity might just be what you’re looking for! By joining Avanade’s Modern Workplace practice as a System Engineer, you’ll get the...
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Modern Workplace Senior System Engineer
il y a 3 semaines
Brussels, Belgique Avanade Temps pleinAvanade Belgium is looking for Modern Workplace System Engineers. Are you looking to work with the latest Microsoft technology and want to make a difference to our clients from the enterprise market? Then this opportunity might just be what you're looking for! By joining Avanade's Modern Workplace practice as a System Engineer, you'll get the opportunity to...
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Cloud Infrastructure Engineer
il y a 2 semaines
Brussels, Belgique ITS Group Temps pleinVos missions Great assignments await you with our key account clients in rich and varied environmentsCloud Infrastructure EngineerFor Freelance (Contract) & Consultancy (Payroll)Description and ResponsibilitiesAre you ready for an exciting challenge in the dynamic world of the insurance sector? Do you want to use your knowledge and experience to help shape...
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First Line Support Officer
il y a 2 jours
Brussels, Belgique Accent Temps pleinWil je stappen zetten richting een zelfstandige activiteit of ben je al werkgever van een ruim aantal medewerkers? Dan kan je bij onze klant zeker terecht met al jouw vragen. Met meer dan 100 jaar ervaring vormt onze klant een belangrijke HR-partner voor 57.000 ondernemingen en 136.000 kleine zelfstandigen in Vlaanderen & Wallonië. Een kleine 2000...
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Cloud Automation Engineer
il y a 1 semaine
Brussels, Belgique Europa Search Temps pleinCloud Automation Engineer (Freelance)OverviewWe're seeking two experienced freelance engineers to support cloud infrastructure automation across Azure and AWS environments.Key ResponsibilitiesDevelop and maintain Terraform infrastructure as codeBuild and optimize CI/CD pipelines (Azure DevOps, GitLab)Automate cloud operations and deployment...
