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Deals Account Manager
il y a 1 semaine
As a Deals Account Manager, you will provide timely and accurate support to sellers, account managers, and product teams while ensuring all deals comply with guidelines and deliver value to customers. You should be comfortable working with Excel (including VLOOKUPs, pivot tables, and filters) to analyze deal performance, track trends, and troubleshoot issues efficiently.
This position requires a strong focus on data-driven decision-making, process optimization, and seller support in a fast-paced eCommerce environment.
Key job responsibilities
•You will be responsible for deal validation and scheduling, ensuring that promotions meet quality standards and are set up correctly. This will involve reviewing deal submissions, troubleshooting errors, and coordinating scheduling.
•Act as the main point of contact for sellers regarding deal setup, troubleshooting, and performance optimization.
•Use Excel and data analysis tools to track deal performance, identify trends, and optimize promotions.
•Review and validate deal submissions, ensuring quality and compliance with internal guidelines.
•Manage seller communication efforts, including translations, database handling, and mass outreach campaigns.
•Guide sellers on how to participate in daily promotions and high-traffic sales events.
•Work closely with Account Managers and Program Managers to resolve seller inquiries and improve deal processes.
•Develop and refine internal documentation and standard operating procedures (SOPs) to enhance efficiency.
•Identify process gaps and propose solutions to improve deal operations.
•Maintain high levels of accuracy, organization, and efficiency while handling multiple tasks.
About the team
Join a dynamic and fast-growing team focused on delivering the best deals for Belgian customers. As part of Amazon Belgium Marketplace, you will work in an ambitious and collaborative environment where learning and career growth are encouraged. Our team thrives on innovation, data-driven strategies, and continuous improvement to enhance the deals experience for customers and sellers.
If you enjoy working with data, solving complex challenges, and optimizing promotional strategies, this role is for you
BASIC QUALIFICATIONS
•Strong Excel skills (VLOOKUPs, Pivot Tables, Filters, and basic data analysis techniques).
•Strong analytical mindset with the ability to work with large data sets and derive insights.
•Excellent written and verbal communication skills in English, French, and/or Dutch (fluency in at least two of these languages is required).
•Bachelor's degree with 1-4 years of relevant work experience (eCommerce, retail, or operations preferred).
•Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
•Ability to work independently and proactively identify areas for improvement.
PREFERRED QUALIFICATIONS
•Experience with SQL is a plus but not required.
•Previous experience in retail, eCommerce, or a tech-driven business environment.
•Track record of high performance in quality and productivity metrics.
