Technical Expert

We are RydooA global fintech scale-up on a mission to make spend management the easiest part of your day.For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos.We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.RYDOO IN A SNAPSHOT Ambitious international team (150+ Rydoo’ers and growing) 33 nationalities speaking over 15 languages 6 offices across 3 continents Easy-to-use spend management app available on iPhone and Android Supporting over 10,000+ clients and 1 million+ users worldwide 4.4 employer score on Glassdoor About the RoleAs a Technical Expert, you will be at the forefront of helping enterprise customers achieve seamless system integration and long-term success. You’ll drive impact by understanding each customer’s business context and guiding them through all integration-related topics, from planning to execution. Drive impact by understanding each customer’s business context and guiding them through all integration-related topics. Lead enterprise-level technical integration projects, defining roadmaps, coordinating multidisciplinary teams, and managing stakeholders’ expectations. Manage customer transitions from legacy operations to modernized, integrated workflows, ensuring adoption and long-term success. Collect and incorporate customer feedback on project results Set up and maintain integrations using iPaaS or unified API solutions. Collaborate cross-functionally with sales, customer success, and engineering teams. Work with customers’ and prospects’ finance teams to translate technical concepts into clear, value-driven solutions Work with customers’ and prospects’ IT teams to make complex integration needs tangible and actionable Support technical onboarding for large enterprise customers Troubleshoot and resolve complex integration issues, acting as the escalation point for technical challenges. Requirements2+ years of experience delivering and supporting integrations across enterprise systems (ERP, HCM, etc.) Strong understanding of integration processes and best practices. Proactive learner with a strong drive for continuous improvement. Ability to communicate complex technical integration topics to both technical and non-technical audiences. Skilled at quickly understanding customer context, analyzing challenges, and proposing effective, solution-oriented approaches. Strong communicator with proven customer-facing or consulting experience. Knowledge of SSO, SFTP, and API integrations. Demonstrated ownership, accountability, and ability to drive projects forward. Effective team player with strong analytical and coordination skills. Bonus: Familiarity with expense management software and iPaaS tools. Languages: Working proficiency in English (C1+); additional languages are a plus. Based in Belgium (strong preference) or Lisbon. BenefitsNext to our amazing team, informal & international company culture and our mission to become the #1 spend management tool in the world, we offer some nice benefits that make working at Rydoo even more fun: A competitive package, including salary and benefits Meal vouchers of €8 per day #RydooHybrid work policy: decide for yourself where you work most efficient #RydooOnTour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office. Professional freedom and a flexible work environment Upskilling through training and coaching programs Regular company and team events Wonderful international team with more than 33 different nationalities Spectacular onboarding program for all new Rydooer’s Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional afterwork drink and great parties (believe us 😉) Permanent contract Check us outLinkedIn: https://www.linkedin.com/company/rydooGlassdoor: http://bit.ly/2UujjWJInstagram: https://www.instagram.com/rydoo/YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18...Life at Rydoo Blog: https://www.rydoo.com/resources/blog/life-at-rydoo...Join Rydoo and leave your mark on the future of Expense Management – Ready to join?