Business CRM Strategy Manager
il y a 1 jour
Job description As a Business CRM Strategy Manager you will be a full contributor to the team and apply creativity and intelligence to solve digital CRM transformation issues for our clients. You are responsible for managing and expanding the team, motivating and coaching the consultants to become the best version of themselves. Your activities include: Support clients in defining a CRM vision and roadmap, guiding them as an advisor through project implementation and/or be the point of contact for all CRM innovations Act as a subject matter expert in your preferred industry and support project teams in understanding the customer journeys, businesses’ needs and processes and identifying the areas of improvements across the areas of customer, sales, marketing, service and data. Follow-up on the latest developments in your preferred industry (trends, processes, technology) Gather business requirements and translate into workable CRM solution specifications Grow and maintain relationships with different stakeholders from the Marketing, Sales, Services and IT departments at our clients; Furthermore you will get the opportunity to actively contribute to Sia ’ internal activities. Development and reinforcement of our offer, by understanding and interpreting CRM (Customer, Marketing, Sales, Service & Data) innovations and challenges Working closely with our other offices and leveraging our global network to take part in cross-selling initiatives and widely share our knowledge. With the use of your network and experience, you will also generate and explore new business opportunities. Creating proposals and tracking the latest developments across the industry is included in this role. Equipped with the entrepreneurial fibre, you are ready to collaborate with us in a fast growing company. Qualifications You have successfully completed your Master’s Degree. 5 to 8 years’ experience in a strategic/business analysis/product owner role during multiple CRM projects (discovery, assessments, implementations & improvements) Experience with Salesforce or other CRM tools (certifications are a plus). Experience in service design methodologies (persona, customer journey, service blueprints) and translating into technical solutions Knowledge of Agile and experience to act as Scrum Master is a key advantage Trilingual: Dutch, French and English You have a creative and analytical mind, can explore options and synthesize these into conclusions. You are dynamic, result-oriented combined with an entrepreneurial mindset. Strong communication skills and you are a team player Additional information We are unable to provide a work permit for this position Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
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Business CRM Strategy consultant
il y a 3 jours
Brussels, Belgique Sia Partners Temps pleinJob description As a Business CRM Strategy Consultant you will be a full contributor to the team and apply creativity and intelligence to solve digital CRM transformation issues for our clients. You will be part of a motivated team that delivers the best to our clients. Your activities include: Support clients in defining a CRM vision and roadmap, guiding...
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Experienced CRM Analyst
il y a 1 jour
Brussels, Belgique Novera Temps pleinWhat makes working at Novera unique?When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera's future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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Experienced CRM Analyst
il y a 1 jour
Brussels, Belgique Novera Temps pleinWhat makes working at Novera unique?When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera's future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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Experienced CRM
il y a 2 semaines
Brussels, Belgique Novera Temps pleinWhat makes working at Novera unique?When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera's future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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SAP CRM Consultant
il y a 3 semaines
Brussels, Belgique Capgemini Temps pleinWHY CAPGEMINIChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the...
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SAP CRM Consultant
il y a 1 jour
Brussels, Belgique Capgemini Temps pleinWHY CAPGEMINIChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...
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Strategy Manager
il y a 3 jours
Brussels, Belgique TopCompare Temps pleinAre you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our...
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Business Strategy Analyst Guidewire
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Brussels, Belgique P&V Temps pleinBen jij een strategisch denker met ervaring in managementconsulting en affiniteit met de verzekeringssector? Wil je bijdragen aan het vormgeven van de toekomst van Non-Life verzekeringen bij een toonaangevende speler? P&V Verzekeringen is op zoek naar een Business Strategy Analyst Guidewire die mee het verschil wil maken!Als Business Strategy Analyst ben je...
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Director of Business Development
il y a 3 semaines
Brussels, Belgique WhatJobs Temps pleinBusiness Development Director Our client, a retail experience agency, is seeking a dynamic Business Development Director to drive their next phase of growth. In this high‑impact role, you’ll be at the forefront of winning new business – identifying, engaging and converting opportunities across target markets. You’ll help shape the...
