Service Delivery Manager
il y a 1 semaine
**Company Description**
Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. The world is how we shape it. Let’s shape it together.
As IT services must serve the business needs, which means they require the oversight and delivery IT services managers can provide. Fluent communication with stakeholders to ensure alignment on business objectives as well as fluency in tools like ServiceNow, 4Me or BMC Remedy will support the role. Our experts are familiar with frameworks like ITIL, ensuring service quality, incident management, and process optimisation. The role’s key responsibilities include the effective management of service desks, and the implementation of continuous improvement strategies. IT Services management is about using problem solving skills to maintain high standards, so the IT Services are never out of step with the business goals.
You’ll be familiar with.NET by Microsoft. This open-source, cross-platform framework (compatible with macOS, Windows, and Linux) supports various programming languages, including the ever-popular C#. Thanks to its high-performance runtime, consistent programming model, and extensive library of precoded solutions.NET enables us to incorporate performance, security, reliability, and productivity into our solutions.
As the primary point of contact and lead in the service team, exceptional customer experiences are what Delivery/Service Managers are positioned to provide. You’ll anticipate client needs through proactive communication and watch over the delivery process using your skills in efficient resource management, resolving any issues as they happen. Client satisfaction is crucial, so you’ll make sure our IT services align with their needs, driving digital transformation alongside customer satisfaction to exceed expectations.
**Qualifications**
- Project and/or service management within an IT environment
- Technical insight to lead development teams working in.NET
- Presales and sales activities
- People management and strong communication skills
- Education: Bachelor’s degree in computer science or a relevant equivalent
- Languages: English and Dutch or French
**What we can offer you**
As a member of one of Europe’s largest digital solutions providers, you’ll benefit from extensive career development opportunities, both local and international. At the Sopra Steria Academy, you’ll be part of a dynamic network of 56,000 professionals at all stages of their careers. With a wide array of offices to explore, you can find your ideal location and take the next step in your career.
**Additional Information**
Our employees are known for making bold choices and delivering results. Work among high-level professionals at the forefront of corporate software solutions and innovation at Europe’s Leading Digital Service Provider. We offer a generous employee benefits package that includes:
- A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.
- Continuous learning opportunities through the Sopra Steria Academy to support your career development.
- The opportunity to connect with fellow Sopra Steria colleagues at various team events.
**Want to know what happens next?**
- ___
- Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences._
-
Service Delivery Manager/service Manager/delivery
il y a 1 semaine
Brussels, Belgique Enzo Tech Group Temps plein**Service Delivery Manager/Service Manager/Delivery Manager** **Key Responsibilities**: - Service Delivery Manager - Delivery Manager - Service Level Agreements - SLA - SIAM - Service Integration and Management - KPI **Experience**: - Service Delivery Manager - Delivery Manager - Service Level Agreements - SLA - SIAM - Service Integration and Management -...
-
Service Delivery Manager
il y a 6 jours
Brussels, Belgique Digitaal Vlaanderen Temps pleinVoor het **Agentschap Digitaal Vlaanderen** is Vlaanderen connect. op zoek naar een **Service Delivery Manager** Contract onbepaalde duur Brussel Het agentschap Digitaal Vlaanderen is op zoek naar een gedreven en enthousiaste **Service Delivery Manager** om het team Basisfuncties te versterken. Ben jij op zoek naar een nieuwe uitdaging waarbij je als...
-
Service Delivery Manager
il y a 7 jours
Brussels, Belgique Connect-ICT Temps plein**service manager**: - Als Service Manager kom je terecht in het IT departement Douane die instaat voor de ontwikkeling en opvolging van services. Elke Service Manager heeft enkele services van het business departement in zijn portefeuille. - Je realiseert je services met je eigen Delivery team, maar je werkt ook nauw samen met de verschillende teams van...
-
Service Delivery Manager
il y a 1 semaine
Brussels, Belgique EUROPEAN DYNAMICS Temps pleinWe are seeking a highly motivated, certified Service Delivery Manager fluent in English. This is a remote tele-work position, allowing you to work from anywhere while being part of a dynamic and friendly project team. Freelancer and/or part-time employment is acceptable. **What You'll Do**: - Supervise and manage Information Systems (IS) operations,...
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique Proximus Group Temps pleinProximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...
-
Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Sopra Steria Temps plein**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...
-
Service Delivery Manager It
il y a 2 jours
Brussels, Belgique Expleo Temps pleinOverview: **What does an Expleo SDM do ?** The primary function of the Account Delivery Manager is to act as the interface between clients and Expleo’s Account Managers, Operations management and our consultants. The Account Delivery Manager will have an active role in managing the ongoing client relationship from a delivery perspective. This involves...
-
Service Delivery Manager
il y a 6 jours
Brussels, Belgique NRB Temps pleinVous souhaitez booster votre carrière dans un rôle de **Service Delivery Manager** ? Rejoignez **notre équipe Local Managed Staffing **au sein de NRB ! Le **groupe NRB,** aujourd’hui leader du secteur ICT en Belgique, propose de nombreux services informatiques qui répondent à l’ensemble des besoins en IT, que ce soit en Infrastructure & Cloud, en...
-
Service Delivery
il y a 3 jours
Brussels, Belgique NVISO Temps pleinAre you already experienced in the world of security and would you like to further increase your responsibilities and grow your career? At NVISO you have the opportunity and we look forward to getting to know you! As a Service Delivery Manager, you will be responsible for overseeing the delivery of Managed Detection and Response services to our clients. You...
-
Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Equans Temps plein**Requisition ID**: 47639 **Domain**: Project Managers/IT **Contract type**: Permanent **Schedule**: General overview Equans have created a single, global, **ERP Shared Line of Service (SLS)** with 2 operating domains covering strategic ERP vendors and products, SAP, and Microsoft Dynamics, to lead the way in leveraging and adopting new technologies,...
-
Service Delivery Manager
il y a 5 jours
Brussels, Belgique Philips Temps plein**Job Title**: Service Delivery Manager As Service Delivery Manager, you play a key role in ensuring Service Delivery to customers in your district, acting as their primary contact for service performance and contract commitments. You fulfill this role together with your team of motivated Field Service Engineers, whom you actively involve and coach. **Your...
-
Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Proximus SpearIT Temps pleinProximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...
-
Service Delivery Manager Service Desk
il y a 2 semaines
Brussels, Belgique EGOV Select Temps plein**Environnement de travail** Pour la Sureté de l’Etat, nous sommes à la recherche d’un Service Delivery Manager/Teamleader pour leur ServiceDesk **Description de fonction** Le Service Manager ou Service Delivery Manager est responsable du bon fonctionnement des services délivrés et à ce titre de son bon fonctionnement, de son coût et de sa...
-
SAP Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Capgemini Temps plein**WHY CAPGEMINI** **Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock...
-
Operational Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Luminus Temps plein**Job description**: This is a great opportunity for someone with a technical background and strong service delivery management skills to shape the future of energy technology and ensure operational excellence. **What You’ll Do** - Collaborate with vendors, DevOps, and internal teams for smooth updates and changes. - Manage disaster recovery plans (DRP)...
-
Service Delivery Manager
il y a 5 jours
Brussels, Belgique Seidor Temps pleinWe are on the lookout for a** Service Delivery Manager**to join our team for working with European Institutions based in**Brussels**.** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and...
-
Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Sopra Steria Temps pleinCompany Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due...
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique AURIGA SPA Temps plein**Service Delivery Manager - Brussels (Belgium)**: Auriga is strengthening its Belgian office with the addition of a Service Delivery Manager to support and manage the services offered to our partners, covering monetics and services for banks. Working closely with the Head of Operations, the Service Delivery Manager will play a key role in supporting our...
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique Capgemini Temps pleinYou are looking for a new challenge in a company for which " People matter, results counts " A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms Join us at Capgemini in the...
-
Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Percona Temps pleinDoes the ability to positively impact the product strategy and direction at the support and functional level of a highly reputable technical services organization excite you? Are you an evangelist for Customer First? Our customers love us, and as a Service Delivery Manager (SDM) at Percona, you have the opportunity to be the voice of the customer and ensure...
