3103 Afs Service Management Authority Lead Manager

il y a 12 heures

Mons, Belgique Contact One Communications, Inc. Temps plein

Service Management
- Project Management
- NATO Federated Services

**Required Security Clearance**: NATO SECRET

**SCOPE OF WORK**
- Provide the mechanism (processes) for the AFN/AFS assigned authorities (beneath) to collaborate with each other and receive requirements from NDS and Nations:

- AFS Operational Authority.
- CIS Operational Authority.
- Information Management Authority.
- Service Management Authority.
- Technical Authority Verification and Validation Authority.
- CIS Security Coordinating Authority.
- Security Accreditation Authority.
- Draft the AFN/AFS roadmap and governance and managements plans; coordinate and synchronize and update as necessary with approval from NDS.
- Initiate a Communications and Information knowledge Management strategies.
- Create issue and risk registers and link to NCIA registers.
- Direct the service management activities, processes and functions across the AFPs.
- Organize key stakeholder meetings in the name of AFN/AFS/NDS/NCIA; ensuring agenda, minutes etc. are recorded and distributed.
- Engage and interact with senior staff officers from all AFPs/NDS/NCIA.

**SKILL, KNOWLEDGE & EXPERIENCE**
- A university degree in computer science or a related scientific or engineering discipline. The lack of a university degree may be compensated by the demonstration of particular abilities or experience of interest to the Agency.
- Extensive relevant and recent experience (at least 10 years) in IT Service Management experience in a military service provider environment.
- Extensive relevant and recent experience (at least 10 years) in Project Management, Prince 2.
- 5 years’ experience in preparing, planning and participating in formal testing events such as NATO interoperability exercises.
- Microsoft SharePoint.
- Experience in engaging with the primary customers i.e. NDS, NHQ, ACO etc.
- Knowledge of the NATO processes especially for requirements management and capability planning.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Leadership within the Federated context i.e. AMN, FMN, AFS.
- Knowledge of NATO responsibilities and organization, including International, International Military Staff and NATO Digital Staff (former C3 Board).

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