Manager Customs Affairs

Manager Customs Affairs

Pfizer is the world’s premier biopharmaceutical company taking new approaches to better health. We discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for people. We also partner with healthcare providers, governments and local communities around the world to expand access to our medicines and to provide better quality health care and health system support. At Pfizer, colleagues in more than 90 countries work every day to help people stay happier and healthier longer and to reduce the human and economic burden of disease worldwide.

The responsibility of the Manager Customs Affairs includes; providing conceptual and customs-technical leadership and motivation to support operational team members towards and through change, assuring and engendering a culture of customer satisfaction, maintaining positive and cooperative relationships with key stakeholders, building a knowledgeable team and ensuring compliance at all times.

The Position

Day-to-day customs technical support- Assist colleagues in resolving day-to-day customs-technical issues- Problem solving intervention for complex customs issues- Follow-up of new customs regulations/programs and ensure that new regulations are implemented- Ensure that customs formalities are accomplished in full compliance with Belgian and EU regulations- Ensure that current customs authorizations are timely reviewed or adjusted in line with the business evolution

Project Support & Continuous Improvement- Support of and participation in projects relevant to the team- Seeking permanent improvement of work methods, by adhere OPEX and Zero Defect methodology- Develop and implement customs policies and procedures, to meet all SOX requirements

Relation with Customs Authorities- Responsible for contributing to a favourable image of the company vis-à-vis customs authorities by establishing and maintaining an effective working relationship with customs officials- Maintain regular contacts with Belgian customs authorities to ensure that current customs authorizations are timely reviewed or adjusted in line with the business evolution (including AEO)

Knowledge build- Develop and execute a comprehensive customs training programme for the team of (senior) customs specialists to enhance the customs-technical and operation knowledge ensuring a conituous higher level of compliance- Provide high-level and/or detailed training on customs matters to other stakeholders in the Pfizer organization

Key Performance Indicators:
- Staff well trained and skilled (Training Records)- Compliance with Customs Regulations- Correct and timely taxes payments to legal authorities- No remarks as a result of customs audits- Willingness to create appropriate climate for open communication and team spirit- Personal contribution to a better working environment- Works according to relevant SOPs and Wis- Completes all required training in due time

This is an individual contributor role.

Possible location: Zaventem (Belgium). For this position we do not offer relocation.

Your skills- Level of Education: University Degree in Logistics or equivalent- Experience: At least 10 years’ experience in Customs Legislation- Languages: Fluent in Dutch (mandatory), very good knowledge English and French. (verbal and written). Other languages are a benefit.- Computer skills: Good knowledge of PLDA and NCTS. Knowledge of Excel, Word, PowerPoint,)

Competencies - Personal Capabilities:
- High level of self-motivation and flexibility- Stress resistant and ability to perform under pressure in order to meet set targets and deadlines- Seeks and strives for permanent improvement- Ensure high level of accuracy and quality work- Strong communication skills- Strong problem solving skills- Team player- Performance and quality driven- Flexibility

**Offer**:
At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Pfizer's open-door policy is an integrated part of our culture across all levels of seniority.

We offer possibilities for working from home (up to 3 days per week) and flexible working hours.

Competitive salaries and benefit packages : DKV hospitalisation, outpatient, life and disability insurance, pension plan, in-company restaurant, phone, public transport reimbursement.

Unparalleled opportunities for career growth: trainings, possibilities for internal mobility, temporary assignments

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

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