Specialist, Digital Strategic Account Packs

Packs EMEA (home to Eastpak, JanSport, and Kipling brands) is seeking an exceptional Digital Strategic Account Specialist to join our Digital Commerce team in Antwerp, Belgium. This is a unique opportunity to play a pivotal role in shaping the future of our brands within the digital marketplace.
In this role, you will be instrumental in driving key strategic initiatives and achieving critical business objectives. You will report directly to the Senior Key Accounts Manager and collaborate closely with cross-functional teams to elevate our digital presence and performance.
Let’s talk about the role
As a Digital Strategic Account Specialist, you will support the commercial activities of our digital key accounts across the three PACKS brands ( Eastpak, Kipling, & JanSport) with a primary focus on the daily management of our Amazon account.
In this role, you will contribute to the achievement of both seasonal and annual quantitative and qualitative targets, aligning your efforts with the broader EMEA digital strategy. Your work will be essential in driving growth, optimizing performance, and ensuring operational excellence across our digital retail partnerships.
How You Will Make a Difference
You will play a key role in driving the success of our digital key accounts by:
Providing operational support for the day-to-day management of the Amazon account, including order tracking, sales analysis, and stock monitoring.
Creating and managing purchase orders (POs) in close collaboration with the Customer Operations team.
Leading the onboarding process from start to finish—ensuring product details, pack shots, model shots, and descriptions are complete and optimized in partnership with the SEO Specialist.
Preparing internal alignment decks for core business processes such as Go-to-Market planning, forecasting, and stock management reporting.
Supporting the Account Manager during buying meetings by preparing compelling collection presentations and narratives.
Maintaining weekly sales reports to support trade meetings and performance tracking.
Co-hosting weekly customer calls and alignment meetings, ensuring all follow-ups are clearly planned and executed.
Delivering monthly sell-out analyses to support internal reviews and customer Tier-2-Tier (T2T) meetings.
Owning the visual identity of our digital brand stores across platforms, ensuring consistent and premium brand representation across the digital landscape
Skills for Success
You have a strong command of Microsoft Excel, enjoy working with data, and thrive on solving problems through insights and analysis. You’re also digitally savvy, with a keen interest in e-commerce platforms and how brands show up in the digital space especially in the world of fashion.
While a bachelor’s degree in economics, Business, or a related field is a plus, we value experience and achievements above all. Ideally, you bring:
2+ years of experience in a similar support or analytical role
Experience working within a digital or e-commerce team (a strong advantage)
A background that combines analytical thinking with a commercial mindset, ready to make a tangible impact
- What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
A supportive feedback-based culture where respect and integrity guide us in what we do
An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
Be part of an iconic lifestyle brand in a multi brand, multi countries organization
On site gym offering health and well-being initiatives
A discount card with 50% on all VF brands
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
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