Delivery Station Manager
il y a 13 heures
Excellent customer service skills and interpersonal skills
- Direct management experience for employees and their performance
- Qualifications in Engineering or Operations or 5 year's work experience
- Excellent written and verbal communication skills (both in local language and English); ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers
- You are fluent in English, French and Flemish
If you’re looking for an opportunity to be a part of a progressive, dynamic and fast-paced work environment and are excited by the opportunity to build something new, we need exceptionally customer-focused, data driven and inventive people to help us.
If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment (such as manufacturing, the military or engineering for example) we'd love to hear from you.
**Some of the things you’ll get involved in are**:
- Overseeing the delivery of Amazon orders
- Support operations leadership team in daily management, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.
- Finding simple, smart and innovative ways to improve how we work for the benefit of our customers and on budget, and driving forward the implementation of that vision
- Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
- Successfully managing relationships with driver suppliers and inspiring the workforce to achieve and exceed
- Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills.
- Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements
- Masters in Business Administration
- Previous experience with operations or logistics company
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