(Junior) Operations Supervisor

**Professional hospitality**. We aim to see, hear, and relate to all our guests.
- **The power to please**. We are keen to make a personal effort to ensure every stay is the best stay
- **Innovative**. We constantly improve and invest in our hotels.
- **Financially solid**. An international company you can rely on.
- **Green. **We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a **(Junior) Operations Supervisor** to join our dynamic team here at **Thon Hotel Brussels Airport**
- **Newly renovated. **Our hotel has energizing colours and state-of-the-art facilities.
- **Near to Brussels National Airport and the NATO Headquarters. **In the Diegem business district.
- **Paddle court. **The only hotel in Belgium with its own paddle court.

**Why join us ?**
- **Family mindset**. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
- **Diversity**. Our guests and your future colleagues come from all over the world.
- **Flat hierarchy**. No useless bureaucracy & corporate mentality.
- **Autonomy**. You are the actor of your career by doing the extra step without fear.

**Do**
- **Office**. You will mostly be working at the front desk or in the back office. You will also assist the F&B and housekeeping department when necessary.
- **Support.** You are the backbone of the front desk team.
- **Service**. Welcome our guests and consistently offer professional, friendly and engaging service.
- **Amaze**. Contribute to the guest satisfaction by working on weekly/monthly actions in collaboration with the F&B team.
- **Flexible**. You love working flexible schedules and in different departments.
- **Supervise**. Provide day to day operational support to all teams while ensuring the standards are followed.
- **Communicate.** Handle guest communication, before, during and after their stay.

**Our perfect match **❤️**
- **Experience in a hotel.** You already have experience, preferable in the front office department.
- **Personal development**. You want to learn, develop yourself, take initiative and thrive and are looking for a new challenge in the hotel industry.
- **Social.** You approach the others with respect, grace and patience and are able to communicate clearly with others.
- **Customer oriented**. Making people happy is your priority.
- **Communication**. You have an excellent knowledge of Dutch but also love being in contact with others in English and French. Any other language is a plus.
- **Flexible**. No 9-5 mentality. You adapt easily to people and situations; you are looking for a diverse schedule with different tasks.
- **Hands-on and proactive mentality. **You take action today to make tomorrow better.

**Receive**
- **Motivational remuneration package** including:

- **Contribution to public transportation costs**. And yes, we contribute for 100%.
- **Flexible extra-legal benefits. **Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
- **Non-recurrent benefits** linked to results (CCT90). A nice little extra.
- **Hospitalization insurance**. And yes, also for the people you love who live at the same address.
- **Seniority days. **Extra days off according to your seniority and age.
- **Food**. We provide a free meal.
- **Personal development**. You can choose trainings through our catalogue.
- **Celebrate**. We encourage to celebrate successes with your team at staff events.
- **Family event**. You will be invited to a family event where you and relatives are honoured.
- **Fun**. Excellent working atmosphere with the nicest colleagues.

Thon Hotels is part of the Norwegian hotel chain
**_Olav Thon Group_** that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are
**engaged, professional and service minded**.