SAP Support Team Lead
il y a 10 heures
Perrigo Company is dedicated to making lives better by bringing high quality and affordable self-care products that consumers trust everywhere they are sold. Help us do it.
We are excited to be recruiting for a dedicated **SAP Support Team Lead** to join our ever expanding team** **based in our **Nazareth, Belgium **location. Location preference is Belgium but we may consider other european locatiosn where we have an existing presence.
**Major responsibilities and duties**
- Lead SAP support team, providing process and technical advice for Perrigo SAP users community
- Adopt, design and implement procedures to increase SAP support service efficiency
- Work with external parties, providing SAP services, to enhance the coverage of the SAP support division
- Establish trust-based relationships with business stakeholders and efficient collaboration with IT colleagues around the world
- Design and implement efficient procedures to comply with Computer System Validation and quality standards
**Key requirements**
- lead the team of SAP Support business analysts for both Supply Chain and Finance areas
- understand Perrigo IT&S organization, change control approach and synergies of different IT&S divisions
- organize and prioritize the support work across team members and in accordance with their individual capabilities
- understand, support and develop change control, incident and enhancement management, as well as other management procedures
- display full knowledge and hands-on expertise in configuration and development standards of applicable SAP modules and integration between them
- implement new tools and procedures to optimize SAP support work, systems stability and business support service level
- Master or Bachelor degree in Business Information Systems, Computer Science, or a relevant business discipline, combined with 7 to 10 years’ experience as a SAP Business Analyst, and at least 3 - 5 years of management experience.
- Senior SAP business analyst expertise with hands-on experience, including ABAP code reading and debugging, understanding of EDI and cloud integration platform concepts
- Excellent skills in MS Word, Power Point, Visio, and experience in a regulated environment is required.
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