Investigator & Patient Engagement (Ipe) Program

Janssen Pharmaceuticals, Global Development and the Patient and Portfolio Solutions (PPS) team is recruiting for an Investigator & Patient Engagement, Program Team Leader. This position is located in (Titusville, Raritan, Spring House, Beerse, Leiden, High Wycombe)

Janssen Pharmaceutical Companies of Johnson & Johnson are dedicated to addressing and solving the most important unmet medical needs of our time, including in oncology, immunology, neuroscience, infectious disease & vaccines, and cardiovascular and metabolic diseases. Driven by our commitment to patients, we develop sustainable, integrated healthcare solutions by working side-by-side with healthcare stakeholders, based on partnerships of trust and transparency.

To transform the patient and investigator experience in Janssen clinical trials, we will overhaul our patient recruitment and retention approach to create a truly differentiated experience for our clinical trial partners, patients and investigators, that choose to participate in Janssen clinical trials. This change is meant to position our company as a leader in patient centered clinical trials.

As the Investigator & Patient Engagement, Program Team Leader, you will be responsible for developing TA and disease area aligned strategies to drive patient engagement, by leading and creating solutions that meet the needs and expectations of our patients and sites when deciding to participate in a clinical trial. You will also be responsible for driving and leading patient and investigator initiatives across the portfolio that will be enable Janssen to consistently drive increased engagement, in a compliant manner. Identifying new and innovative solutions, across multiple channels, will be essential in delivering a differentiated clinical trial experience.

The position will have direct report(s) and will have responsibility to lead team members in patient & investigator experience TA & disease area strategy development and deployment. There will be responsibility for staffing, training and developing of team members through Human Resources Planning (HRP) programs including management development and training to meet current and future business needs. Provide an environment which encourages the company's commitment to equal employment opportunity and the value of a diverse work force.

Principal Responsibilities:
Successful delivery of TA strategies
- Play a critical role in co-developing and seamlessly executing strategies, focused on increasing patient and investigator engagement
- Lead and direct a team to develop cohesive meaningful Disease Area and Program/Trial strategies, based on customer needs
- Develop a deep understanding for the patient’s network of stakeholders (the care circle) who shape and influence
- Own the therapeutic area/disease area aligned patient and investigator experience strategy, which includes the research sites as it relates to the patient experience

Develop and Leverage Key Partnerships
- Partner with our preferred supplier partners to develop cohesive, innovative strategies at the disease area or therapeutic area level, informing program and protocol solutions
- Collaborate with Director of Patient Insights and Feasibility and Advanced Analytics to establish the key insights and environmental analysis needed to inform meaningful engagement strategies
- Regularly connect with other leaders within CIE and Global Development to forecast current and emerging portfolio engagement needs
- Play a critical role strategic partnering with cross functional partners including Global Development, IPE Leadership Team, Commercial, Clinical Teams, Patient Insights, JRP and IT
- Partner with legal, medical, regulatory & HCC to ensure solutions, strategies, and tactics are compliant.

Team Leadership
- Coaches and monitors Program Managers and Operation Recruitment Leads and managers to ensure seamless delivery and execution
- Assess team capabilities and identify strengths and gaps to then leverage mentoring and training to raise the level of team performance
- Effectively utilize work pipeline to ensure ORM Flex staffing matches demand across therapeutic areas, and staff ORMs on programs/trials within own therapeutic area

Innovation and Continuous Improvement
- Advance and identify innovative approaches and solutions that align with the patient journey
- Be externally focused, bring stakeholder perspective into the organization, and be an expert in patients’ needs, attitudes, and behaviours and how those needs influence deliverables targeted for the patients, caregivers, research site/staff
- Leverage benchmarking across the industry to ensure the team is staying current, and more importantly, forward thinking in creating an optimal clinical trial experience

Principal Relationships:
Contacts inside the company may include: Global Development, IPE Leadership Team, Commercial, Clinical Teams, Patient Insights, JRT and IT.

Partner with legal, medical, regulatory and Health