District Manager

**WHO ARE WE**:
We are **RORU**: sushi rolls and rice bowls mongers

A Japanese **street food concept** for those who are craving **authentic yet accessible** sushi rolls and rice bowls experience.

**Fresh fish**, simple operations, and delicious flavors.

Founded in 2022, we are dedicated to bringing the freshest and most delicious **starters, rice bowls, and maki** to your table. We pride ourselves on using only the **highest quality and sustainable ingredients** and preparing each dish with care and precision.

In line with our growth, we are looking for a **District Manager** for our 4 locations in **Brussels and Leuven.**

**WHAT ARE YOUR DUTIES ON AN AVERAGE DAY**:

- The District Manager is responsible for **coordinating all operational activities** in his/her shops and **takes charge** of his/her teams, which consists of 4 restaurant managers, team leads & team members.
- You act as a **liaison** between **the support teams** in headquarters (Marketing, HR, Finance, IT, Talent & Culture and Facilities) and the shops.
- The DM visits his/her shops on **a weekly base** to discuss the previous week's results and record action points for the upcoming week with the shop Manager.
- Roru’s values**:Accessibility, Quality, Freshness and Simplicity** are your bible. You **follow up on audits and reports** (FAVV, Mystery shoppers, Performance reviews,) and create actions plans with the shops. Using these values, the DM performs a weekly check up in the shops.
- You’re not afraid to be **active on the floor**: You lead by example with a positive and hands on attitude and you’re **operational at busy times**. The shop’s image is prior on your list You use this time to coach and motivate your teams and managers.
- Together with the Chief Operations Officer, you create the **financial** **objectives** of the shops (for the next 6 months) and translate them into objectives for the shop managers.
- The DM performs **regular supervision of operational costs** (HR, volume of losses, F&B cost and margins) and is able to optimize them.
- In collaboration with team, you’ll organize **the recruitment and onboarding** of shop managers & team members. You will **provide and supervise the training** **of new managers** and will **evaluate** their performance together with the COO every six months.
- You have a general idea of the **necessary staffing in the shops**, you motivate and report to the COO when a team member qualifies for evolution or when a team member falls short.
- You report directly to the Operational Manager

**WHO ARE YOU**:

- You have a passion for **hospitality** and **authentic Japanese cuisine**. You want and can transmit your passion to others (teams and clients).
- **3-5 years of Experience** as a (District-) manager in hospitality in a **must**.
- You are a **coach** at heart who inspires and motivates employees to achieve excellent results.
- You are not afraid to take **responsibility and ownership** of your actions. You’re open to feedback.
- You work and communicate in a **structured** and **organized** way. You can **identify a problem** and map the necessary actions.
- You are **results-oriented**: you want to achieve the required objectives.
- You are **flexible**: working on weekends and having variable hours does not bother you and you are reachable/available in case of problems.
- **Language skills**: English + French and/or Dutch

**WHAT WE OFFER YOU**:

- A very unique chance **to be part of and have a say in a brand new and promising 'fastcasual' chain**
- A **motivating**and **diverse** job with a lot of room for own initiative.
- A **permanent, Full Time employee contract** with an attractive salary, Meal vouchers, A company car and Fuel card, a DKV insurance and other advantages.
- A **transparent** and **friendly** work culture where you can be yourself and where work is fun
- **Impact**: through your dedication and your personality, you have a direct impact on the unforgettable experience of our customers. First impressions are the most important ones
- Possibility **to develop oneself and to build a strong brand from scratch**

**Job Types**: Full-time, Permanent contract

Pay: €3.700,00 - €4.000,00 per month

**Benefits**:

- Cell phone reimbursement
- Company car
- Company computer
- Company events
- Eco vouchers
- Food allowance
- Fuel card
- Hospitalization insurance
- Uniform provided

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental Pay:

- 13th month salary
- Bonus pay
- Sunday or public holiday pay
- Vacation money

Application Question(s):

- Do you have a valid work permit in Belgium ?

**Experience**:

- (district) manager: 3 years (required)

**Language**:

- English (required)

Work Location: On the road