Battery Support Specialist
il y a 4 jours
EFT-Systems GmbH (EFT = Energy For Tomorrow) works in the exciting and growing market of renewable energies. Our goal is to provide the best customer support for BYD's PV battery systems (“BYD Battery-Box”). For us, customer support consists of two elements: technical after-sales service and customer trainings. We believe that a best in class customer support is the foundation for a fast and successful energy transition. With this mindset, EFT and the BYD Battery-Box have become number one in Europe over the last 7 years.
We are rapidly growing and currently looking for committed employees who want to join the team and advance the energy transition together with us.
**Tasks**:
- Analysis and identification of error patterns. Independent processing of tickets
- Deliver presentations online (webinars) from home
- Deliver presentations offline in front of public audience (e.g fairs, exhibitions, live trainings)
**Profile**:
- A passion for customer satisfaction and quality awareness
- Good communication skills, positive attitude
- General technical understanding
- Very good knowledge of German & French & English (the language must be understood safely, even with technical topics and in some cases a strong dialect)
- Knowledge of other foreign languages (e.g Dutch) is desirable and highly valued.
- Working model: Mixture of home office & travelling (e.g fairs, exhibitions)
EFT Systems is a young and dynamic fast-growing organization with flat hierarchies, short decision-making paths, creative freedom and flexibility. This provides plenty of opportunities for professional growth in the coming years.
You can also find us on SocialMedia:
Interested?
→ We are looking forward to your resume in English or German
Schedule:
- Flexible hours
- Monday to Friday
Application Question(s):
- Please specify your gross salary expectation per year
**Language**:
- German (preferred)
- French (preferred)
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