Lean Program Leader

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing, as well as in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 55,000 staff across a network of more than 900 independent companies in over 50 countries, operating more than 900 laboratories.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description**
SUMMARY OF POSITION AND OBJECTIVES**
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Support the further development of the “Eurofins Lean Academy”.** This methodology and training programme is a practical collection of methods, tools and best practices specifically adapted to the testing laboratory world. It covers all relevant topics, from how to analyse a lab, identify and quantify improvement opportunities to finally define and implement appropriate solutions to increase quality, reduce turn-around-time (Lead Time) and save cost. The Program Leader will, with support of the Permanent Improvement Programmes team and other Eurofins experts, own and develop or refine parts of the Lean methodology, create new training modules, provide training, review proposals from colleagues and lead/ participate in workshops to challenge and further complete the methodology.
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Support the dissemination of the “Eurofins Lean Academy”** **and other best practices** through coaching in projects, delivering of training, organization of onboarding events to visit sites, coordinating knowledge sharing calls with a wider expert network and finally, contributing to specific communications e.g. newsletters.
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Launch and run/coach Lean** **and other operational excellence** **projects. **Based on the defined methodology, the Program Leader structures and launches, and for more complex projects also co-runs, the projects jointly with the local Lean Project Managers or technical experts. To ensure impact, the Program Leader always participates in the structuring phase, the diagnostic phase, the generation of the project plan, and in most cases, the implementation of the pilot phase. At start of the project, the Program Leader will, together with the local project manager, run the day-to-day project management of these pilots, including team management, creation and tracking/ monitoring of project plans, escalation of challenges, managing interfaces with local teams, identifying and testing solutions to identified operational issues, documenting overall impact, etc. Over time, when the local resources are more mature and grow in autonomy, the Program Leader ensures all elements are in place to ensure sustainable results (including standardization, 5S, performance management, problem solving, a proper governance) and progressively reduces their active involvement, typically leading to ongoing distant support on a regular but infrequent basis.
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Support mature Lean projects and coach experienced Local Lean Project Managers**. Some Labs have experienced Lean Project Managers on site, which do not need intensive support to run their projects. They still benefit from periodic coaching on the issues they might encounter. The Program Leader supports and coaches these local managers, and ensures systematic interaction and sharing of experiences and best practices. This link to local operations also supports the further development of the common Lean methodology and best practice documentation of the Lean Academy.
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Given its capabilities portfolio and its international presence, Eurofins is permanently driving towards operational best practices identification and implementation. Standardisation and harmonisation of processes and laboratories infrastructures across the group is a key objective. Key tools for this will be:

- The steering of local expert networks;
- The documentation of the operational best practices as part of blueprints (detailed documentation of aligned and clearly defined best practice processes, laboratory layouts, infrastructure and IT requirements, equipment, organisational set-up, etc.) for standardised processes and laboratories.

The Program Leader will support the business experts, technical experts and process op