Area Veterinary Manager Benelux

locations- Zaventem- time type- Full time- posted on- Posted Today- job requisition id- JR00015430- Zoetis is looking for an Area Veterinary Manager Benelux.
- The person in_ this role will develop mutually beneficial and productive long-term partnerships with our customers and will maintain these relationships with the appropriate quantity & quality of activity._
- This role contributes to the overall success of Zoetis by delivering to the sales growth & market share gain targets for the designated product lines by delivering highly qualitative digital and physical training to our customers._
- CORE RESPONSIBILITIES
- Planning
- Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
- Develop and maintain account plans in collaboration with -, Commercial Operations, ABM, AMs,...
- Ensure customer information and call reports are continuously updated through CRM system
- Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model and aligned with the call plan of the NL AM call plans
- Analyse and interpret actual and potential sales and growth opportunities to support delivery of sales targets through adapted training
- Relationships
- Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account training plans
- Implement bespoke customer solutions utilising all available resources including products, value add services for veterinarians and nurses
- Contribute to the success of the team by sharing best practices with colleagues and proactively contributing ideas.
- Call and digital activities
- Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
- Ensure clear and specific objectives exist for each individual physical or digital call.
- Deliver relevant marketing and technical messages, product information and training programmes consistent with management direction in line with Solution Selling model
- Proactively identify customer opportunities and capitalize on them.
- Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing.
- Accurately record call activity in the CRM system, in line with company guidance.
- Develop digital marketing and informative campaigns to outreach to customers.
- Maintain and expand digital platforms aligned with marketing strategies.
- Ensure clear and timely follow up plan is in place and actioned.
- Compliance
- Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise
- Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders
- Manage allocated customer support budget with tight control to avoid overspends
- Responsible for collecting, recording and reporting of post-marketing animal health adverse events (pharmacovigilance, related to a Zoetis product) in a timely manner.
- KEY SKILLS
- Strong sales ability
- Strong technical expertise
- Able to understand, retain and explain product information to a detailed level
- Strong communication & influencing skills
- Builds successful and effective relationships
- A strong focus on planning, and a balance of tactical planning with day to day operational requirements
- Ability to work independently
- Drive and resilience, demonstrated with a persistent, never give up attitude
- Confidence, likability and an authoritative personality
- Stakeholder management - effective at using stakeholders as resources
- BEHAVIOURS
- Our Colleagues make the difference
- Keep your selling skills sharp. Train, and retrain
- Be an expert on your solutions - know them inside and out, and continue to learn
- Use the experience from setbacks and failure to drive your future success
- Always do the right thing
- Sell what you know your customers need; what you know will work for them
- Help build the reputation of our brand by understanding and supporting the things that we stand for
- Customer obsessed
- Know your vets and nurses. Know more than just their names, know their business
- Establish effective and lasting relationships with customers that build loyalty to our brand
- Run it like you own it
- Ground all account plans in commercially sound thinking
- Deliver on your commitments to customers and colleagues. Do what you say you’ll do - and quicker and better
- We are one Zoetis
- Give the team timely information and support that helps them to deliver their role
- Know what’s going on around the business and talk about it to your customers
- Communicate across roles, across regions, across species
- TRAINING & QUALIFICATIONS
- Veterinarian or strong scientific bac