Sales Operations Specialist Smappee Smiles

Smappee stands for Smart Appliance for Energy Efficiency. At the core of everything we do, we aim to facilitate energy efficiency in an innovative, easy, and fun way. Our cutting-edge technology empowers businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. We're on a mission to make energy management smarter, more efficient, and environmentally friendly. Our offering focuses on energy management solutions and electric vehicle charging. With a global reach and a dynamic, rapidly expanding team, we're driving innovation and sustainability to power a brighter future.

We are looking for a motivated and out of the box-oriented Sales Operations Specialist to support and manage the roll-out of energy contract projects. In this role, you will play a critical part in coordinating, managing, and ensuring the seamless execution of energy-related contracts. Your responsibilities will include gathering client feedback, fostering strong partner relationships, and collaborating with senior project managers and data consultants to ensure project milestones are met.

As a Sales Operations Specialist, you are eager to learn and enjoy hands-on fieldwork. You think critically about your activities and processes, with a focus on optimizing products and workflows.

This role has a strong ‘learn as you go’ aspect, where a hands-on approach is key. You take pride in fully understanding tasks and are skilled at clearly describing them for future automation.

**Responsibilities**:

- You act as the primary point of contact for all project-related communications, providing regular updates to stakeholders.
- You are in direct contact with clients, so you are very client orientated.
- You support execution of the project, by following the flows
- You continuously monitor and evaluate project progress, identifying areas for improvement and implementing corrective actions as needed
- You deep-dive into energy markets to get a thorough understanding of its working and dynamics.
- You evaluate project plans, including timelines, budgets and risk management
- You collaborate with product management, external partners, marketing, and other stakeholders to enhance deliverables and iterative process optimisations
- You are responsible for a correct data input in our CRM-System and for a structured follow-up, primarily from our office in Harelbeke, Belgium, with occasional work in the field.

**Requirements**:

- You hold a bachelor’s degree or have relevant experience in administration or internal sales.
- You can express yourself in Dutch, English and French.
- You have a proactive, entrepreneurial and commercially minded approach to tasks.
- You surprise us with your punctuality and structured way of working.
- You are keen to help to accelerate the transition of the energy system so it is accessible and affordable for everyone.
- Entrepreneurship, proactivity and a commercial mindset characterize you.

**Benefits**

At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?
- An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow
- A place where you can focus on a good work-life balance with flexible working hours and a home office day
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving
- A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ
- Remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance, holidays supplemented with ADV days, profit participation and optional bicycle leasing
- An ideal location along the E17, spacious parking and bicycle storage
- A job where you can truly contribute to a better planet