Product Owner

#HumanizingTechnology

**ABOUT SEIDOR**

At SEIDOR, we help drive the transformation and competitiveness of our clients through technology and innovation, always focusing on the value of the human side and being committed to talent and sustainable development.

We are a diverse and inclusive organization that believes in equal opportunities. We already have over 8,000 professionals in 45 countries across Europe, Latin America, the United States, the Middle East, Africa, and Asia.

Here, you can develop and grow both professionally and personally from day one, with the support of a great team that shares human values.

We carry out projects with a positive impact at both national and international levels, serving clients from different industries and collaborating closely with the leading technology providers (such as SAP, Microsoft, Salesforce, IBM, Google, AWS, Cisco, Adobe). We are one of the most recognized and awarded companies by our partners.

We are committed to sustainability and promote ESG (Environmental, Social, and Governance) criteria to achieve sustainable development. We have reduced and offset our carbon footprint, becoming a net-zero company.

At SEIDOR, we believe that to address the challenges of the digital world and the new hurdles that arise, we must have the best allies, market-leading technologies, and, above all, the best people.

**Will you join us in humanizing technology?**

**ABOUT THE JOB**

We are a large company with a start-up spirit. We organize ourselves into expert knowledge Units that collaborate with each other.

That's why we are looking for curious individuals who are motivated by challenges and eager to grow personally and professionally, to join our team and make a positive impact on the world through technology.

**ARE YOU UP FOR THE CHALLENGE?**

We want you to be a part of our team, from **Brussels**, as an** Expert product owner.**

**WHAT WILL YOU DO IN YOUR DAY-TO-DAY?**
- Works within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the agile development team.
- Typically supervises several business analysts.
- Possesses an in-depth knowledge of goals and desired objectives of the project.
- Interacts and validates requirements with the business.
- Propose solutions by combining IT tools and business process refactoring or improvements based on an in-depth understanding of a specific business domain (see skills).
- Creates, maintains, prioritizes, and sequences the product backlog based on business value or return of investment.
- Creates user stories and acceptance tests from themes and features granular enough for a single sprint.
- Is involved in the decision making process related to user stories scheduling into sprints.
- Participates in project planning, daily stand-up meetings (SCRUM).
- Participates to retrospectives, sprint and release planning, demos and other Scrum-related meetings.
- Reviews deliverable and demonstrable product version/software functionalities after every sprint.
- Organizes live demonstration of the product at the end of the sprint.
- Facilitates the acceptance of the product by the business.
- Develops and maintains standards for testing.
- Provides progress reporting.
- Assists with internal and external communication by improving of transparency and dissemination of information.
- Assists with prioritization and resolution of defects / bugs.
- May perform the role of Scrum master.

**WHAT DO WE EXPECT FROM YOU?**

Agile & Scrum Leadership Skills
- Scrum mastery: deep understanding of Scrum roles, artifacts, and ceremonies (Sprint Planning, Daily Standups, Retrospectives, Reviews).
- Agile coaching: ability to guide the team and stakeholders in adopting agile values and practices.
- Facilitation & conflict resolution: strong skills in leading workshops, mediating disagreements, and ensuring team collaboration.
- Servant leadership: supporting the team by removing blockers rather than top-down directing.
- Metrics & reporting: ssing burndown charts, velocity, and cumulative flow diagrams to track progress.

Technical Awareness (Java JEE & ServiceNow) (The Scrum Manager doesn’t need to code but must understand enough to facilitate discussions and remove impediments.)
- ServiceNow fundamentals: knowledge of workflows, scripting, integrations, and ITSM/ITOM modules.
- DevOps & CI/CD: understanding Jenkins, Git, automated testing, and deployment pipelines.
- Integration knowledge: how Java backends might integrate with ServiceNow workflows or APIs.
- Quality practices: encouraging unit tests, code reviews, and automated regression testing.

CERTIFICATIONS & STANDARDS:
Following certificates & standards are required for the performance of tasks:

- Certified Scrum Product Owner (CSPO) mandatory

Optional:

- ITIL Certification above ITIL foundation (or equivalent)
- Project management certification such as Prince 2, PMP or equivalent
- SAFe Scrum