Business Development Director

Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service
- To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

**We’re looking for a Business Development Director - International Organisations, to reinforce the team in our Brussels office**

**We look forward to meeting you Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.**

Main Responsibilities
As **Business Development Director - International Organisations **you will be responsible for:

- Contribute to the leadership of the Business Development (BD) team and provide direction to the BD function for the International Organisations market in line with the business sector vision, goals and strategies.
- Create and implement a BD International Organisations (IO) strategy in line with Europe and Group strategy for high growth and margin improvement.
- Own the delivery of the IO market sales targets to ensure successful implementation of the business plan, secure contract wins and revenue growth.
- Deliver on our commitments to provide high quality services that create sustainable value for our customers, employees and shareholders.
- Ensure that all business opportunities are properly qualified and reviewed in order to maximise opportunity, profitability and manage/control business and financial risk
- The role is responsible for the delivery of the IO market’s sales targets and successful management of IO bid opportunities in Europe. To lead the delivery of Serco's growth strategy in this market. Deliver an ambitious growth plan containing opportunity for new business and account growth
- The role reports directly to the Managing Director of International Organisations & Special projects There is currently one direct report, however this may expand as the success of the segment grows.

**Key accountabilities**:
**Winning Good Business**:

- To contribute as a member of the business unit’s senior management team in the formation of the business’ strategies and plans.
- To put in place robust strategies and plans for the IO business stream, aligned to Serco Group and divisional strategies, that will deliver the objectives of the Business Unit in IO.
- To deliver profitable contract wins and success for a large investment opportunity pipeline.
- Maximise opportunities for growth in current and new capabilities.
- To develop and maintain a network of relationships with customers, potential customers in the sector, partners and stakeholders to develop the credibility of Serco.
- To represent and promote the ‘Serco Way’ to customers, stakeholders, the community and the public, fostering a partnership approach to relationships.
- To provide leadership to a matrix team of key internal stakeholders, such that all understand and adopt the strategy and plans and are motivated to achieve their objectives in a timely and professional manner.
- To develop a deep understanding of the needs of the IO sector across a range of areas to ensure that Serco can develop winning propositions that will delight the customer. In particular to develop “upstream” opportunities and shape opportunities before they reach tender stage to maximise Serco’s ability to win.
- To ensure that the winning contracts are optimally structured, reviewed, managed and operated according to the bid, ensuring stakeholders are fully engaged.
- To ensure that all bids are financially viable and that the best financial model is adopted throughout the bid process in order to achieve profit and cash targets meeting corporate and legal requirements.
- To lead and engage in the development of a network of senior relationships with customers, potential customers, partners and stakeholders in order to anticipate and meet customer’s existing and future needs and enhance Serco’s reputation.
- Develop innovative products and services that can be integrated with others from across the business to meet the needs of our chosen and emerging market.

**A Place People are Proud to Work**:

- To coordinate at a European level the IO teams in countries. Ensure they share the company’s strategic objectives and that they have clear plan to implement it in country. Support potential recruitment in coordination