Meetings & Events Coordinator

il y a 22 heures

Brussels, Belgique The Dominican Temps plein

The Dominican is looking for his/her new Meetings & Events Coordinator:
**We are**:
The Dominican is a 4* deluxe design hotel, a destination for elegance in the historical centre of Brussels. The Dominican is the first member of Design Hotels in Belgium, distinguishing itself by offering a unique product and indulgent hospitality.

The hotel offers 150 rooms, 3 meeting salons, a gym with sauna & hammam, a restaurant, bar & terrace.

**Objectives and tasks**

As Meetings &Events Planner, you support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The M&E Planner also works closely with the Sales function to contribute to strategy and promotional activities. Specifically, a M&E Planner will perform the following tasks to the highest standards:

- Conduct Sales visits & Show arounds, presenting different tariffs taking the different possibilities of the hotel into account.
- Create the event sheet and lead function sheet meeting with colleagues
- Book all the necessary external services needed.
- Supervision and Support before and during the event.
- Maximize rooms, groups, conference and events revenue through pro-active selling and commercial management techniques
- Convert customer enquiries into confirmed sales and follow-up
- Contribute to the strategy and planning activities of the Sales function versus budget and KPI’s
- Develop future and repeat business, contributing to the profitability of the Hotel
- Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
- Develop and expand current existing accounts, focusing on achieving repeat business and upselling opportunities
- Seek proactive opportunities to increase sales and conversions within the Team
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
- Preparing reporting for weekly meetings

**Qualifications & requirements**
- Commercially skilled and experienced
- Persuasive
- Strategic
- Diplomatic
- Analytical
- Structured
- Decisive
- Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must)
- Having perfect writing and speaking skills
- Having an eye for detail
- Goal-oriented
- Creative

Type d'emploi : Temps plein, CDD
Durée du contrat : 6 mois

Avantages:

- Aide au transport quotidien
- Formation continue
- Uniformes fournis

Horaires:

- Travail de jour

Rémunération supplémentaire:

- 13ème mois
- Dimanche ou jour férié

Expérience:

- Hôtellerie: 3 ans (Exigé)
- organisation d'évènement: 2 ans (Exigé)

Langue:

- Français (Optionnel)
- Anglais (Optionnel)

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