Associate Relationship Manager

**Associate Relationship Manager**
**Full time, Brussels (MX)**

**Your role & work environment**
Your mission as ASSOCIATE RELATIONSHIP MANAGER (also known as “APAM”, associate PAM) is to support our relationship managers in their efforts to grow the business with their customers.

The team you will join is the Corporate & Financial Institutions sector coverage team in Belgium, consisting of following sectors: Technology Media Telecom & Healthcare, Commodities, Food & Agri, Financial Institutions, Diversified Corporates (e.g. Manufacturing & Heavy Industry).

**Your key responsibilities**

You support the relationship manager in managing the client relationship
- You prepare commercial pitches / proposals together with the Relationship Manager / Sector Head
- You prepare briefing memos and advices for client meetings
- You accompany the Relationship Manager / Sector Head in client meetings if so required
- You help maintain client contacts at treasury level and ensure necessary follow up

You develop an internal network that helps you developing ING’s business with its clients
- You assist in the origination for products from all ING business lines
- You liaise with product specialists and foreign ING offices
- You represent our sector in several business related projects

You care about data quality & act in line with compliance (20% of your time)
- You assist in performing Customer Due Diligence and related compliance processes in support of the Relationship manager /Sector Head and your peers
- You keep various customer data information systems / tools up-to-date

You analyze and monitor data on several levels
- You monitor Client Profitability and the realization of our team objectives.
- You perform analyses on (strategic) clients, sector research and peer analysis.
- You assist in identifying critical business issues and potential new business opportunities.
- You are responsible for collecting (strategic) client and sector information and analyzing this information in order to detect new sales opportunities.
- You monitor information
- and news services and inform the Relationship Manager / Sector Head about client and sector developments.
**We look for**
A colleague with a** talent for taking it on and making it** **happen, **enthusiasm for** helping others to be successful **and a knack for always **being a step ahead**. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As an Associate Relationship Manager you will also need:

- A master degree in economics, finance, engineering, law or other
- 0-5 years experience, keen on learning, deepening and sharing knowledge
- Good financial analytical skills
- Excellent English skills (written and verbal), French and/or Dutch
- Problem solving mindset, you take it on and make it happen
- Excellent communication skills
- To be a multitasker
- Stress resilience & flexibility
- Sense of urgency, react quickly and respect deadlines
- Sense of responsibility for qualitative, detailed work and obtained results
- Proactive attitude, and being capable of working in an autonomous way, get the job done.
**We offer you**

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

- Personal growth & challenging work with endless opportunities to realise your ambitions
- An informal, dynamic environment with innovative colleagues supporting your endeavours
- A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the Diversified Corporates department, you can count on a range of opportunities to invest in your personal and professional growth with:

- the possibility to participate in the Moody’s training program and many other trainings
- unleashing your potential to work as a young professional with some of the finest and most senior relationship managers in the corporate banking landscape
- working for the biggest clients of wholesale banking, with often complex product needs and as such getting to know the full product scope (DCM, ECM, FM, WCS, TS, lending,)
- the ideal preparation for your next step (in a few years) in a product environment, having acquired knowledge of “what a corporate client is, needs and expects”
***We redefine banking. What about you?**

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that