Eu - Quality Assurance Manager - Brussels
il y a 4 heures
**DESCRIPTION OF THE TASKS**:
Following tasks will be performed by external service provider:
- Elaboration and maintenance of IS quality control procedures.
- Provision of quality plans and service level agreements.
- IS Quality control and evaluation.
- Provision of quality studies, quality assessments or other quality matters associated with information system projects.
- Definition, elaboration, management and reporting of quality tests.
- Advice on quality improvements.
- Assistance in the implementation of project management methodology.
- Coordination of test campaigns.
**LEVEL OF EDUCATION**:
As stated in the Article 2.6.3.1. of DIGIT-TM II Service requirements, a minimum educational qualification for lot 2 is: Level of education corresponding to Level 6 of the European Qualification Framework which typically corresponds to a bachelor degree of 3 years.
**KNOWLEDGE AND SKILLS**:
Following skills and knowledge are required for the performance of the above listed tasks:
- Autonomous.
- Strong organisational and time-management skills.
- Good redaction skills, experience in preparation of written reports.
- Capable to communicate effectively with different actors involved (testers, developers, management etc.)
- Strong capacity to give high-level presentations.
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
- Ability to participate in multilingual meetings;
- Ability to work in multi-cultural environment, on multiple large projects;
- Excellent Team Player
- Ability to understand, speak and write French and English (C1 level for both)
**SPECIFIC EXPERTISE**:
Following specific expertise is mandatory for the performance of tasks:
- 5+ years of experience working as ServiceNow Developer and Tech lead
- Concrete experience with the implementation of ServiceNow HR Service Delivery (HRSD)
- Setup of ServiceNow Strategic Portfolio Management (SPM)
- Excellent knowledge of architecture best practices and patterns on ServiceNow platform
- Excellent knowledge of business process analysis
- Proficiency in HTML5, Javascript, ES6, CSS3 and SASS.
- Experience in Web security, authentication and authorization protocols (OAuth, Open ID Connect).
- Experience with responsive and adaptive design.
**CERTIFICATIONS & STANDARDS**:
Mandatory possession of the following certificates:
- ServiceNow Certified System Administrator
- ServiceNow Certified Implementation Specialist - Human Resources
- ServiceNow Certified Project Portfolio Management (PPM) Implementation Specialist. Any additional ServiceNow certificates would be considered as an asset
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