Dutch Speaking Customer Support

il y a 20 heures


Brussels, Belgique Nordic Talent Hub Temps plein

**Key Responsibilities**
- Resolve customer complaints and issues in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Maintain detailed and accurate records of customer interactions
- Escalate complex issues to the appropriate department when required
- Follow company guidelines, quality standards, and performance metrics
- Ensure high levels of customer satisfaction and service quality

**Requirements**:

- **C1 or higher level of Dutch** (written and spoken)
- **B2 or higher level of English** (written and spoken)
- Strong communication and interpersonal skills
- Ability to handle customers with patience and empathy
- Basic computer skills and familiarity with CRM systems (preferred)
- Good problem-solving and multitasking abilities
- Ability to work independently and as part of a team
- Flexibility to work in shifts (if required)
- **Education: High school diploma required (Bachelor’s degree is a plus)**

**What We Offer**
- Competitive salary and performance-based bonuses
- Paid training and career growth opportunities
- Supportive and multicultural work environment
- Health insurance and other benefits

Ability to commute/relocate:

- Brussels: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Work Location: In person



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