Account Manager

**Account Manager - Remote - Belgium**

**Navitrans Logistics Software** (an Aspire Software company) is a global business delivering the most comprehensive and flexible logistics software in the Transport and Logistics Industry. Our platform has been designed with our customers and for our customers to deliver operational efficiencies and growth opportunities for transport companies worldwide.

Our solution is a complete Logistics Software built for the industry, designed for logistic service providers, with extensive and easy-to-use functions for road transportation, sea
- and air-freight, intermodal transport and public warehousing; Navitrans is the most complete out-of-the-box logistic software in the market today.

We have extensive experience in developing customized logistics software, and we understand the business challenges our customers face, especially at such challenging times in the **Transport & Logistics industry**. That is why our purpose is to support our customers in delivering on their goals as easily and quickly as possible.

Our mission is to leverage on our pool of passionate experts in the industry to develop customized and innovative software within the logistics industry and help our customers' businesses worldwide to thrive. Our promise is the commitment to deliver a platform that supports our customers' business goals, keeps them at the forefront of innovation and drives performance.

**Navitrans Logistics is headquartered in Kortrijk, Belgium, with operations all over the world.**

Navitrans is seeking an experienced **Account Manager** to build existing business funnel and to manage existing key customer relationships for our niche-market software. This position oversees a portfolio of assigned customers, manage key accounts, and actively build a funnel of business opportunities. As part of a group of companies, this position works within an international team and is responsible to develop our key clients globally - representing multiple products within our industry. Reporting to the Chief Commercial Officer.

**What your day will look like**:

- Maintain and develop strong relationship with current key clients and be a solution provider for growth and maintaining business continuity with each customer
- Operate as the lead point of contact of all matters specific to the accounts
- Identify business and create a progressive business development funnel
- Be able to identify and create purpose with key decision-makers, including business owners and executives
- Liaise with cross-functional internal teams, including client support, product development and internal account leads
- Ensure timely and successful delivery of all software solutions according to the customer needs and objectives
- Clearly communicate the progress of sales initiatives to internal stakeholders.
- Ensure accurate and timely CRM (Salesforce) tracking of all work as a communication and reporting tool
- Forecast and track key account metrics
- Assist with challenging client requests or issue escalations as needed
- Negotiate follow-on contracts

**About you**:

- Minimum 3-5 years of sales - ideally in the logistics industry and SaaS software solutions in an end-user solution environment
- Proven ability to build and manage business development sales funnel
- Proven experience in managing, upselling, and maintaining key accounts
- Ability to build interest through cold calling and lead development tools
- Experience delivering client-focused solutions to client needs
- Ability to demonstrate value of our products through software demonstration, video conferencing, and as required, in person
- Technically savvy - and committed to accurate reporting and sales data management
- Excellent listening, negotiation, and presentation skills
- Ability to juggle multiple account management at one time while maintaining sharp attention to detail
- Strong verbal and written communication
- **Language Skills**_:_ Excellent written and verbal communication skills in Dutch and English (French is an asset)
- Legally authorised to work in Belgium or the Netherlands

**Why work for Navitrans**:

- Competitive base + benefits + OTE
- Great team and supportive environment
- Dynamic and fast-paced environment in a company in expansion
- Possibility to work with other companies within the Transport & Logistics portfolio
- Hybrid working model

There is room for career growth, and we want you to feel like part of the team