Use Case Portfolio Manager

Our organisation

**Ageas** is a listed international insurance Group with a heritage spanning of 200 years, offering Retail and Business customers Life and Non-Life insurance, and is also engaged in reinsurance activities.
- As an international insurance company, Ageas concentrates its activities in Europe and Asia through a combination of wholly owned subsidiaries and long-term partnerships with strong financial institutions and key distributors.
- Ageas ranks among the market leaders in the countries in which it operates. It represents a staff force of about 50,000 people and reported annual inflows of over EUR 17 billion in 2023.
- Ageas aims to be a Great place to Grow for all its people, while always staying true to its four values: care, share, deliver and dare. It fosters an inclusive culture, that values diversity and encourages everyone to get the best out of their talents.
- Ageas has been re-certified as **Top Employer** in **2024**.
- The vibrant Ageas** Corporate Centre** in Brussels is home to a variety of Group level functions including, amongst others, Risk, Finance, Legal & Compliance, Investor Relations, Human Resources, Strategy, Business Development and Corporate Communications. It sets out the long-term strategy for Ageas and coordinates numerous initiatives across the Group to help realise the strategic ambitions. The Corporate Centre also facilitates knowledge and skills sharing amongst its local operating entities and JV’s, creating strong connections and leveraging on local strengths. It represents the Ageas Group towards external parties, managing relations with analysts, retail and institutional investors, regulators, rating agencies and the media.

Department
- As part of our strategy Elevate27, a joint ambition has been put forward for Data & AI within the group to accelerate our capabilities, foundations and value creation over the next 3 years. To deliver upon that ambition we will work closely together across OpCo’s in an operating model that goes beyond expertise sharing, into joint execution support and delivery.

**Data & AI** will be set up as a joint transformation programme at group level with the OpCo’s, (**“**Our journey to Data**excellence**”), where resources, use case portfolio and plans are brought together across the group (group being defined as the OpCo’s and Corporate Center). The “**Data Committee**” has decision rights on our Data & AI transformation, and will be responsible for prioritization of use cases supported by CoE group resources & staffing, harmonization of tooling, etc.
- To strengthen the team, we are looking for a(n) **Use case Portfolio Manager for group Data & AI**.**

Your role
- The Use case Portfolio Manager for group Data & AI operates a Group AI Use Cases Portfolio which consists of gathering Data & AI initiatives of all opco’s to enable alignment in the delivery of the AI Strategy, detect group synergies, accelerate the delivery where required, manage group assets, and enable performance monitoring/reporting. This role is key in nominating use cases for elevation to group involvement based on value & feasibility, and prioritization according to strategic alignment.
- The responsibilities of this role will include, among others:

- **Elevating our use cases**: To-date we have a good starting point with a long list of use cases (300+) that has been identified across all OpCo’s, yet there are significant overlaps and high degree of (technical) commonality
- In the next three years, we can benefit as a group to learn from each other and speed up our transformation. Therefore, we will utilize a model where we orchestrate and put forward “OpCo’s in the lead” for the large use cases: e.g. UK for claims FNOL automation & summarization, Belgium for SME UW, UK for retail pricing & UW, Belgium for claims repair steering & optimization, Turkey for digital sales assistant,
- It will be a **transformation journey as such for Ageas** group to work more jointly together on the delivery of shared solutions. For a group with a primarily de-centralized nature, driving group synergies is a new element.
- **Delivery**: Deliver in collaboration with the TechDev team and Opcos in the lead, group-wide solutions and solution support in shareable code and implementation. These solutions cover both the “build” and “buy” use cases in Data & AI across the group.
- **Outside-in Scan**: Investigate the market for compelling **buy/partner solutions** in the field of Data & AI: proactively establish a network of potential data solution providers, evaluate their relevance with Opcos, and implement a standardized contracting process (DPO, legal).
- Follow up** key performance metrics** across the Group Data & AI project portfolio and the progress versus the Data & AI ambition expressed in strategy27.
- **Prepare and present to Data & AI Steerco** that decides on the prioritization of Group effort and investment on Use Cases (Group asset development, support to an OpCo to