Technical Consultant, Cardiac RHythm Management

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**:CRM (Cardiac Rhythm Management) is where it all started in Medtronic. We are designing, producing, selling and servicing implants and technologies for cardiac rhythm disorders as well as heart failure. Examples are implantable monitors/loop recorders, pacemakers, cardiac defibrillators, and telecardiology equipment. Medtronic is known as a worldwide leader in this domain with a large spectrum of high-quality products, both from a proven efficacy and safety point of view. Innovation is key in Medtronic, and to optimally serve doctors and patients, the product pipeline is in continuous evolution. CRM offers a wide product portfolio to (cardiac) surgeons, interventional cardiologists and electrophysiologists for state-of-the-art treatment of cardiac diseases.
Two teams are working closely together to promote CRM products: The Account Manager Team and the Technical Consultant Team. Both work in close collaboration to serve our customers and drive sales, including fixed assets and consignment stock management in hospitals. According to daily planning, the Technical Consultant (TC) provides field support during implantation, follow up and troubleshooting of CRM devices, serving doctors and patients to optimize treatment. The TC develops in-depth knowledge of our available and upcoming technology and will also organize product presentations to train colleagues, and hospital personnel to promote field product knowledge.

As a Technical Consultant within the Cardiac Rhythm Management (CRM) unit you maintain and develop business with all customers in East and West-Flanders. In the field of Relationship Management, it will be your task to build strong and lasting relationships with interventional cardiologists, surgeons and other hospital staff. We expect you to be the clinical/technical go-to person for Medtronic CRM products and drive Medtronic’s product loyalty by demonstrating the value of our solutions to hospitals.

**Responsibilities may include the following and other duties may be assigned**:

- Daily collaboration with Cardiac Rhythm Management (CRM) field team (Account Managers, Clinical Specialists, CRM Marketing, etc.) following the agreed strategy.
- Providing daily technical support on implantable products and technologies, according to predefined planning, fixed assets and hospital inventory management.
- Troubleshooting and problem-solving CRM clinical cases and device behaviour, both in and outside operation rooms.
- Work together with the accounts managers on discovering and driving commercial opportunities.
- Continuous training to keep product knowledge up to date and introduction of new products.
- Defining and fulfilling the training needs of customers, developing and deliver educational pathways.
- Showing interest in patient and physician’s needs to propose Medtronic solutions.
- Collaborate with Sales Representatives and Business Ops. on inventory management.

**Required Knowledge and Experience**:

- Bachelor’s or Master’s degree, ideally in biomedical engineering or technical nursing
- Experience in medical devices, preferably in cardiology
- Experience developing relationships and demonstrated influence with cardiologists and other internal medicine specialties
- Fluent in Dutch and English (written and oral)
- Developed interpersonal relationship-building skills and teaching skills
- Ability to grasp complex/detailed product knowledge and to be able to communicate this information to customers and patients
- Flexible hours are provided and required, and travel up to 20%

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

**Benefits & Compensation**:
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**About Medtronic**:**We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.**
**Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.**
**We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and s