Is Team Lead Customer

Requisition ID: 36301- Location: BRUXELLES, BE, 1000GEMS B2B BE - IT Team Lead **About US (GEMS)**: ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years. 3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization. Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike. Our 4 areas of expertise: - Asset management - Energy transition services - Energy supply & global commodities - Risk management & market access At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you. **Context**: **For GEMS (Global Energy Management and Sales) in Brussels, we are currently looking for an IT Team Lead for the Sales & Customers team The GEMS teams negotiate ENGIE natural gas supply contracts, optimize the assets (power plants) and the energy purchase and sales contracts, and provide customers with natural gas and electricity, as well as energy price risk management services.**: **Role**: Your responsibilities include - Oversight and follow-up of the applicative and technological roadmap - Management of service contracts, commercial and contractual relations with suppliers - Ensuring the IT service level and user support - Supervision of IT projects Hard skills: - **Must have**: - Technical competences: - Proficiency in architecture principles, cloud (azure / aws), api’s, salesforce - Co-construction and follow-up of the applicative and technological roadmap - Ensure and Control correct implementation of Quality, security and performance requirements in collaboration with related GEMS IS teams- Delivery and Project Management: - you are mastering of agile methodologies and have good capacity and field experience in applicative architecture. - Steering and follow-up of all project within his domain on all axes (Scope Budget, quality and timing) - Ensure the regular delivery of consistent IS software increments on consisting in bug fixes, enhancement on existing functions or new functionalities and large projects.- Reporting: - Budget monitoring and management. - Setup and follow-up of quality KPI- Team Management: - Team operational management (internal + external consultants), team skills management and staffing, people development for Internal resources. - Demand management: put in place a team backlog, prioritized according to client needs, manage relationship with other IT teams and external clients (business and support functions). - Process management: define, adapt and enforce team organization and methodology (including development best practices and ALM methodology). **Soft skills**: - **Must have**: - Leadership: - You have proven experience in people management: team lead or IT management and the organization of an IT team - Ability to inspire and guide team members, fostering a collaborative environment. - Communication: - Strong verbal and written communication skills for conveying technical concepts to non-technical stakeholders. - Skills in managing and resolving team conflicts or disagreements. - Change Management - You embrace change management, can work autonomously and hold a analytical mindset. - identifying issues and developing effective solutions under pressure.- Time Management: Effectively prioritizing tasks and managing time for both personal and team deadlines. - Mentoring: Ability to coach and develop team members’ skills and careers. **Education and professional background**: - You hold a Master degree in engineering with a proven specialty in IT or equivalent - You have minimum 5+ years’ experience in IT team management or in IT expertise. **Languages**: - Fluent in English. - Professional knowledge of either Dutch or French. **Travels**: Occasional travel (few times a year) to other Paris or other B2B countries. **If you meet these requirements, then you are the talent we are looking for. Do not waste time ** **About ENGIE**: Our group is a global reference in low-carbon energy and services.