Global Lead Credit Controller

**Global Lead Credit Controller**:
**Location**:

- Remote, hybrid or office based in one of our offices based in The Netherlands or Belgium
- Remote, UK

We’re seeking an experienced finance professional to build and manage a unified, efficient, and proactive credit control process across multiple regions. This is a key role for someone who thrives on improving systems, building client relationships, and driving business performance through disciplined cash management.
- ** Do you excel at building strong client relationships while driving disciplined cash collection?**
- ** Are you ready to take ownership of global credit control across a growing, complex, and fast-paced business?**
- ** Would you like to shape how Cerba Research manages risk and optimizes working capital worldwide?**

**About Cerba Research**:
With over 40 years of clinical research expertise, Cerba Research has built a unique offering of services, including clinical trial management, specialty lab and biomarker services, and medical devices and diagnostics solutions.

We support clients from research and development through clinical studies and commercialization of therapies. Combining deep therapeutic understanding with the capacity and global reach of a central lab, Cerba Research provides early scientific insights that optimize protocol development and accelerate the delivery of innovative treatments to patients worldwide.

Our mission is to transform clinical research and deliver the promise of precision and predictive medicine — helping people live healthier lives.

**Why Join Us?**:

- ** Global Scope -** Take ownership of credit control across Europe and the US, supporting high-value, multinational client portfolios.
- ** Impact and Visibility -** Work closely with senior finance leaders, project managers, and commercial teams to implement a unified credit management approach that drives measurable business results.
- ** Strategic Financial Role -** Shape policy, manage risk, and introduce new tools and processes to improve DSO and cash flow performance.
- ** Professional Growth -** Join an international finance team where your contributions will directly influence organizational stability and future growth.

**How You Will Add Value**:
As the **Global Credit Controller**, you will:

- Own and optimize the global credit and collections process, ensuring timely cash collection and reduced DSO.
- Develop and implement global credit control policies and procedures to minimize risk and strengthen financial discipline.
- Serve as the main point of contact for key strategic clients, maintaining strong communication and resolving issues efficiently.
- Partner with commercial, project management, and finance teams to improve billing, collections, and forecasting accuracy.
- Produce and present monthly DSO reports, aging analyses, and bad debt reviews with actionable insights.
- Continuously evaluate and enhance credit control systems and workflows to increase efficiency and automation.

**About You**:
You are a results-oriented finance professional with a balance of analytical skill and business partnership. You enjoy improving processes, influencing stakeholders, and delivering tangible financial outcomes in a complex, global environment.
- Bachelor’s degree in Finance, Accounting, Business, or related field (CICM qualification desirable).
- 5+ years’ experience in credit control, AR management, or cash collections, ideally within a multinational setting.
- Proven ability to manage complex, high-value client accounts and negotiate effectively with external stakeholders.
- Strong understanding of international credit risk, cash flow forecasting, and global currency exposure.
- Skilled communicator able to work cross-functionally with finance, project management, and commercial teams.
- Highly organized, data-driven, and resilient under pressure with excellent attention to detail.
- Experience with ERP systems (e.g., SAP) and strong Excel or BI tool proficiency.
- Fluency in English required; Dutch or French language skills a plus.

**Travel**: Occasional travel may be required for team or client meetings.