IT Support Engineer L2
il y a 2 semaines
As an IT L2 IMAC Support Engineer, you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling IMAC (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various hardware and software environments.You will work across multiple sites in Brussels and collaborate closely with the client's IT teams to ensure smooth operations and high-quality service delivery.Your Key Responsibilities?Perform on-site and remote IMAC activities (Install, Move, Add, Change).Handle incident resolution for hardware and software issues.Support and maintain PCs, desktops, laptops, smartphones, and video conferencing equipment.Execute software installations and staging activities for laptops and desktops.Manage digital kiosk activities and conferencing room equipment.Utilize ITSM tools (e.g., ServiceNow) for ticket management and reporting.Ensure compliance with client standards and operational procedures.Participate in stand-by rotations (24/7) when required.What do you already bring to the table?Solid experience in L1/L2 support activities.Strong knowledge of: Hardware: PCs, desktops, smartphones, conferencing systems.Networking basics: LAN/WAN.Active Directory administration.Software installation and troubleshooting.Familiarity with ITSM tools (ServiceNow or similar).Ability to work independently and as part of a team.Driving license (mandatory).Languages: French (B2) and Dutch (B2).On-site presence 5 days/week in Brussels.What can Econocom offer you?An attractive salary complemented by hospitalization and group insurance, meal and eco vouchers, a company car, and the possibility of working from home when applicable.A Competence Manager to guide your career and onboarding.Various blended training opportunities to help you grow professionally.Fun quarterly events to stay connected with colleagues and informed about the company.Econocom – in briefEconocom Benelux is part of a French listed group, active for over 45 years, offering modular end-to-end ICT solutions combining equipment, services, and financing. We emphasize corporate social responsibility (CSR) and contribute to the circular economy.If you are looking for Digital & Green and an ICT company that places customers and employees at the heart of its operations, Econocom is the place for you... We'd love to hear from youEconocom is committed to promoting an inclusive and respectful work environment, where every individual is valued regardless of race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law.Any form of discrimination is strictly prohibited under our Code of Conduct.
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IT Support Engineer L2
il y a 3 semaines
Brussels, Belgique Econocom Belgium Temps pleinAs an IT L2 IMAC Support Engineer, you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling IMAC (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various hardware and software environments.You will work across multiple sites in Brussels and...
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Information Technology Support Engineer
il y a 4 semaines
Brussels, Belgique Skywaves Rise Temps plein8 to 10 yrs5 yrs1. Windows servers, AD, Azure AD, VMware, SCCM Orchestrator2. L2 Support3. Strong knowledge on PowerShell scripting.1. Windows servers, AD, Azure AD, VMware, SCCM Orchestrator2. L2 Support3. Strong knowledge on PowerShell scripting.Recommend proactive and innovative IT solutions for Windows servers, Active Directory, Azure Active Directory,...
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Cloud Support Engineer
il y a 4 semaines
Brussels, Belgique HTC Global Services Temps pleinGenesys Cloud L1 Support Engineer (24×7)Experience Required: 2+ years (Genesys Contact Center Ops)Role PurposeProvide frontline operational and monitoring support for Genesys Cloud, ensuring uptime, stability, and first-response incident handling.ResponsibilitiesA. Monitoring & Daily Operational TasksMonitor agent status, queues, and call flow performance...
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Cloud Support Engineer
il y a 5 jours
Brussels, Belgique HTC Global Services Temps pleinGenesys Cloud L1 Support Engineer (24×7)Experience Required: 2+ years (Genesys Contact Center Ops)Role PurposeProvide frontline operational and monitoring support for Genesys Cloud, ensuring uptime, stability, and first-response incident handling.ResponsibilitiesA. Monitoring & Daily Operational TasksMonitor agent status, queues, and call flow performance...
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Helpdesk L2
il y a 1 semaine
Brussels, Belgique AMA European Consulting Temps plein**Description**: Technical support on product or service aiming to receive, log, categorize, treat, solve or escalate requests, questions and incidents from users + software installation. Location : BRUSSELS Great team player & sprit No Homeworking Expected start date ASAP Duration : Undefined **Activities**: Categorize the request Position the...
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IT Support
il y a 6 jours
Brussels, Belgique Sloka IT Solutions Temps pleinGreetings from Sloka IT Solutions.Title - Senior IT Helpdesk OfficerLanguage - Dutch or French (Nice to have), English (Professional working proficiency)Location - BelgiumDuration - 12 monthsWorkplace type - Fully RemoteExperience - 9 yearsJob Description:Task title: IT SupportPO number:Location:Brussels, ParisRemote location possible (this overrules the...
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IT Support
il y a 1 semaine
Brussels, Belgique Sloka IT Solutions Temps pleinGreetings from Sloka IT Solutions.Title - Senior IT Helpdesk OfficerLanguage - Dutch or French (Nice to have), English (Professional working proficiency)Location - BelgiumDuration - 12 monthsWorkplace type - Fully RemoteExperience - 9 yearsJob Description:Task title: IT SupportPO number:Location:Brussels, ParisRemote location possible (this overrules the...
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Compliance Support Officer
il y a 1 semaine
Brussels, Belgique ES Tractebel L2 Temps pleinRequisition ID: 24590- Location: Brussels, Brussels-Capital Region, Belgium**TRACTEBEL ENGINEERING S.A.** **Boulevard Simón Bolívar 34-36** **1000 Brussels - BELGIUM** **JOB DESCRIPTION** - As one of the world’s largest engineering consultancy companies and with more than 150 years of experience, TRACTEBEL is able to offer to its customers...
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Junior IT support engineer
il y a 2 semaines
Brussels, Belgique Dilaco Temps pleinJobdescription: Als IT support engineer binnen de verzekeringssector verleen je technische assistentie en ondersteuning met betrekking tot computersystemen, hardware en software. Daarnaast beheer je B2B-aanvragen van onze partners om een kwalitatief serviceniveau te garanderen.Verantwoordelijkheden :- Monitor en reageer snel op binnenkomende verzoeken met...
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IS Engineer
il y a 2 semaines
Brussels, Belgique WhatJobs Temps pleinParadigm is de instelling van openbaar nut die verantwoordelijk is voor de digitalisering van het Brussels Hoofdstedelijk Gewest. Wij ondersteunen onze klanten - de Brusselse openbare instellingen - in hun digitale transitie. Werken voor Paradigm betekent een reële impact hebben op het dagelijkse leven van de Brusselaars. IS Engineer Als 'IS Engineer' ga je...
