Information Technology Support Engineer
il y a 5 jours
Job Title: Support/Infra EngineerLocation: Brussels (Full-on-site)Work Regime: Full-timeLanguages: (French or Dutch) & English Contract duration: ASAP – 15/03/2026Job Description - Roles and ResponsibilitiesFUNCTION:As a Support/Infrastructure Engineer, you'll be the crucial link between our service desk and the technical teams. With your expertise and service-oriented approach, you'll ensure excellent service delivery, ensuring the continuity and security of our IT environment. As part of our enthusiastic team, you'll actively contribute to new proposals to optimize our operations with technologically challenging solutions. This role will be performed on-site at our Dessel site, with the possibility of occasional remote work.This role consists of three parts:Service: You provide second-line support for complex IT issues and problems that cannot be resolved by first-line support.Daily management: You monitor and maintain networks, servers, and platforms to ensure a stable and secure IT environment.Optimization: You actively contribute to improvements and configurations with clear deliverables to continuously improve the IT environment.You function well within a team, but can also work independently and accurately.You work in a structured manner, take initiative, and demonstrate flexibility.You have good communication skills and always prioritize the needs of the internal customer.Your way of working aligns seamlessly with our core values: safety, responsibility, reliability, and collaboration.YOUR RESPONSIBILITIES:Technical Skills:Able to analyze and resolve complex IT issues that cannot be handled by the first line.Solid knowledge of networks (WAN, LAN, VPN, 802.1X, firewall) and systems (Windows, Linux, Active Directory, M365, virtualization, storage).Experience with workstations, servers, peripherals, and software installations/upgrades.Knowledge of cybersecurity best practices such as patch management and endpoint security (Security awareness).Experience with PowerShell to automate repetitive tasks.Customer and Service Orientation:Strong communication skills; able to explain things clearly and patiently to non-technical users.Empathy and customer-focused; understands the impact of IT incidents and reassures the user.Able to remain calm and prioritize, even under pressure.Analytical and Solution-Oriented Thinking:Able to apply thorough root cause analysis and systematically resolve issues.Is critical, can work independently, and propose out-of-the-box solutions.Collaboration and Documentation:Works well with 1st, 2nd, and 3rd line engineers and other departments.Has strong documentation skills and maintains accurate IT processes (requests, incidents, root-cause analysis, etc.) in a ticketing system.Monitoring and proactive management:Familiarity with system and network monitoring tools or built-in monitoring in cloud solutions.Can analyze logs from Windows Event Viewer, Syslog, and other tools to proactively identify issues.Monitors performance and usage trends to request or plan future changes.Responds to monitoring alerts and takes proactive actions to minimize downtime.Technical SkillsFirewallITILLAN/WANLinuxVPNVANWindows / Microsoft OSWindows Server
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Information Technology Support Engineer
il y a 3 semaines
Brussels, Belgique CDH Professionals Temps pleinAbout the Role: Provide IT support to staff across various locations, ensuring the smooth operation of devices, software, and systems. Assist in troubleshooting technical issues related to hardware, software, networks, and mobile devices. Support and maintain IT infrastructure, including Wi-Fi, telephony, printing solutions, and video conferencing systems....
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Information Technology Support Engineer
il y a 5 jours
Brussels, Belgique PRACYVA Temps pleinJob Title : IT Support Engineer Location : Brussels, BelgiumJob Type : ContractProvide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices.Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications.Respond to incidents and...
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Information Technology Support Engineer
il y a 5 jours
Brussels, Belgique PRACYVA Temps pleinJob Title : IT Support Engineer Location : Brussels, BelgiumJob Type : ContractProvide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices.Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications.Respond to incidents and...
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Information Technology Support Specialist
il y a 1 semaine
Brussels, Belgique SISL Global Temps pleinJob Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide Second-level technical support for desktop/laptop...
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Information Security Officer
il y a 2 semaines
Brussels, Belgique Brainbridge Temps plein**Project description**: Pour notre client on est à la recherche d'un Informations Security Officer. Le département DBS (Digital Business Solutions) a pour objectif de soutenir l’ensemble des activités « métier » de notre client. Il veille à doter notre client de processus efficaces et d’un système d’information performant pour soutenir ces...
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Head of Section – Information, Communications and Technology
il y a 3 semaines
Brussels, Belgique WhatJobs Temps pleinHead of Section – Information, Communications and Technology ENTSO-E Brussels, Brussels Region, Belgium ENTSO-E is the European Network of Transmission System Operators for Electricity. We coordinate the cross-border system operations, system development and electricity market activities of the 40 electricity transmission system operators (TSOs) which...
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Senior Presales Engineer
il y a 1 jour
Brussels, Belgique Securitas Technology Belgium Temps pleinWe are looking for 2 Presales Engineer (Senior profile preferred) to join our Technology & Solutions team. You will act as a trusted advisor, combining strong technical expertise with sales skills to design and present the best security solutions for our clients.This is not a pure technical role or a pure sales role – it's the balance of both. A senior...
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Senior Presales Engineer
il y a 1 jour
Brussels, Belgique Securitas Technology Belgium Temps pleinWe are looking for 2 Presales Engineer (Senior profile preferred) to join our Technology & Solutions team. You will act as a trusted advisor, combining strong technical expertise with sales skills to design and present the best security solutions for our clients.This is not a pure technical role or a pure sales role – it’s the balance of both. A senior...
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Technical Support Engineer
il y a 2 semaines
Brussels, Belgique Flowtec Group Temps pleinFor our client, we are looking for an experienced Technical Support Engineer to support industrial customers in maintaining and optimizing their automation systems. This role is primarily remote from Belgium, with occasional travel to Hoofddorp, Netherlands for on-site support or meetings. You will act as a technical expert, ensuring system reliability and...
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Technical Support Engineer
il y a 1 semaine
Brussels, Belgique Flowtec Group Temps pleinFor our client, we are looking for an experienced Technical Support Engineer to support industrial customers in maintaining and optimizing their automation systems. This role is primarily remote from Belgium, with occasional travel to Hoofddorp, Netherlands for on-site support or meetings. You will act as a technical expert, ensuring system reliability and...
