Information Technology Support Specialist
il y a 12 heures
Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide Second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate's or bachelor's degree in information technology, Computer Science, or relatedfield, or equivalent work experience.· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience with Active Directory, group policies, and user account management.· Familiarity with remote desktop tools and support software.· Excellent problem-solving and analytical skills.· Strong communication and interpersonal skills.· Ability to work independently and as part of a team.· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop SupportTechnician (MCDST) are a plus
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Information Technology Support Specialist
il y a 3 semaines
Brussels, Belgique SISL Global Temps pleinJob Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide Second-level technical support for desktop/laptop...
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Information Technology Support Specialist
il y a 3 semaines
Brussels, Belgique SISL Global Temps pleinJob Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide Second-level technical support for desktop/laptop...
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Specialist Technology Sourcing
il y a 4 jours
Brussels, Belgique HNM Solutions Temps plein**Job ID: HNMJD1342**: **Role: Specialist Technology Sourcing** **Locations: Brussels, Belgium** **Clients: Radisson hotels Group** **CV Submission: Asap** **Key Roles And Responsibilities** - Sourcing Strategy: Follow the sourcing strategy for each business initiative, on the Application - Portfolio and Enterprise Architecture across all business and...
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Information Technology Support Engineer
il y a 2 semaines
Brussels, Belgique CDH Professionals Temps pleinAbout the Role: Provide IT support to staff across various locations, ensuring the smooth operation of devices, software, and systems. Assist in troubleshooting technical issues related to hardware, software, networks, and mobile devices. Support and maintain IT infrastructure, including Wi-Fi, telephony, printing solutions, and video conferencing systems....
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Information Technology Support Engineer
il y a 2 semaines
Brussels, Belgique CDH Professionals Temps pleinAbout the Role: Provide IT support to staff across various locations, ensuring the smooth operation of devices, software, and systems. Assist in troubleshooting technical issues related to hardware, software, networks, and mobile devices. Support and maintain IT infrastructure, including Wi-Fi, telephony, printing solutions, and video conferencing systems....
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Information Technology Application Specialist
il y a 4 semaines
Brussels, Belgique beBeeMainframe Temps pleinWe are seeking highly skilled and experienced Mainframe System Engineers to join our dynamic team. Job DescriptionMainframe System Engineers will be responsible for managing and maintaining mainframe applications in IMS and DB2, ensuring optimal performance and reliability. They will configure and upgrade z/OS applications, including IMS, DB2, TWS and...
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Ijb-ctsu: Technical Support Specialist
il y a 4 jours
Brussels, Belgique Institut Jules Bordet Instituut Temps pleinThe Clinical Trials Support Unit (CTSU) is a department of the Institut Jules Bordet. The Institut Jules Bordet is an integrated multi-disciplinary centre, unique in Belgium and with an international reputation. The hospital is an academic non-profit organisation devoted entirely to patients affected by cancer. The whole CTSU team fight cancer through the...
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IT Support Specialist
il y a 1 semaine
Brussels, Belgique Capgemini Temps pleinNature of the tasks: - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident information - Recording & tracking Problem...
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Spécialiste des Systèmes d'Information
il y a 4 semaines
Brussels, Belgique beBeeSPECIALISTE Temps pleinDans le cadre de notre stratégie de transformation numérique, nous recherchons un Spécialiste des Systèmes d'Information pour renforcer notre équipe de développement. Vous serez chargé de concevoir et de mettre en œuvre des solutions informatiques innovantes pour répondre aux besoins de nos utilisateurs. Ce poste est idéal pour les passionnés de...
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Information Security Officer
il y a 3 semaines
Brussels, Belgique twentyAI Temps pleinAbout the OrganisationA global professional services leader with 30 offices across 20+ countries. The firm is built on exceptional talent and a culture that prioritises collaboration, innovation, agility, and accountability. It’s a high-performing environment that stays grounded in fairness, transparency, and genuine support. Diversity and inclusion sit at...
