IT Operational Support Officer
il y a 2 semaines
IT Operational Support Officer M/FThis is your missionAre you passionate about IT operational excellence and improving service delivery? Then this position is for you.As an IT Operational Support Officer, you will be responsible for ensuring high-quality support for end-users and optimizing operational processes in our ecosystem.Build side:Participate in process improvement initiatives for IT operational workflowsContribute to the development of guidelines, documentation, and proceduresCollect, analyze, and report on operational data to identify trends and improvementsSupport IT projects and enhancements by providing operational insightsCollaborate with cross-functional teams to align processes and standardsRun side:Monitor supplier performance and ensure SLA complianceValidate invoices and manage escalations with external vendorsSupport stakeholders in understanding processes and IT service usageEnsure the quality and compliance of delivered IT products and servicesProvide day-to-day operational support, resolving issues proactivelyMaintain communication and collaboration with internal teams and external partnersThis is your backgroundYou have at least 2 years of experience in enterprise IT support or operational roles. You enjoy analyzing operational data, improving processes, and providing high-quality service and are constantly looking for ways to optimize IT workflows. You are looking for an environment whereyour ideas matter and where collaboration is key.This is your expertiseMicrosoft 365 Suite: Excel (advanced: macros, pivot tables, data visualization), Word, PowerPointIT tools: ServiceNow (or equivalent ITSM tool), CMDB/asset management systemsUnderstanding of enterprise IT processes and Agile methodologiesStrong analytical and reporting skillsThis is how you work as part of a teamStructured and results-orientedProactive and customer-focusedStrong communicator and collaboratorTeam player, flexible, and able to work under pressureAble to see the big picture while managing detailsThis is our commitmentAt Consort Group, you are an expert who we support so that every assignment becomes a step that counts.Attentive and human onboardingA truly hands-on management styleContinuous training opportunitiesConcrete commitments: inclusion, equality, solidarityThe Move Up x United Heroes program to get moving and breatheA comprehensive HR package: health insurance, TR card, CSEA culture of feedback and meaningful projectsThe recruitment process:Initial phone call with our recruitment teamHR interview and job interview with a business engineerTest or technical interview with one of our expertsFinal meeting with your future manager or project managerIf we're a good fit, we start togetherGood to know:Location: Brussels, BelgiumContract: Permanent contract/FreelanceRemote work: 50% hybrid Salary: Depending on experienceJob category: IT / Operational Support / Service ManagementWhat you will do here, you won't do anywhere else.This moment is yours.
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IT Operational Support Officer
il y a 1 semaine
Brussels, Belgique Consort Group Temps pleinIT Operational Support Officer M/FThis is your missionAre you passionate about IT operational excellence and improving service delivery? Then this position is for you.As an IT Operational Support Officer, you will be responsible for ensuring high-quality support for end-users and optimizing operational processes in our ecosystem.Build side:Participate in...
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Operational Control Officer
il y a 1 semaine
Brussels, Belgique afarax Temps pleinafarax is looking for a freelance Operational Control Officer. We need you!The project:Our client in the banking sector, is seeking an experienced Operational Control Officer to strengthen their team.Key responsibilities include identifying, reporting, and monitoring operational risk focal points within stakeholders' processes and daily operations. You will...
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Operational Risk Officer
il y a 6 jours
Brussels, Belgique Cloud Power Luxembourg Temps pleinOperational Risk Officer Location: Brussels (City Centre) Start Date: 05 January 2026About the RoleAre you passionate about risk management, resilience, and digital transformation?We're looking for a proactive Operational Risk Officer to play a key role in strengthening business continuity, improving operational resilience, and supporting smarter...
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Operational Risk Officer
il y a 2 semaines
Brussels, Belgique Cloud Power Luxembourg Temps pleinOperational Risk Officer Location: Brussels (City Centre) Start Date: 05 January 2026About the RoleAre you passionate about risk management, resilience, and digital transformation?We're looking for a proactive Operational Risk Officer to play a key role in strengthening business continuity, improving operational resilience, and supporting smarter...
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Operational Risk Officer
il y a 6 jours
Brussels, Belgique afarax Temps pleinafarax is looking for a freelance Operational Risk Officer. We need you!The project:Our client in the insurance sector is looking for a Operational Risk Officer to join their team.Responsibilities:Contribute to a key project implementation: with the recent introduction of the Digital Operational Resilience Act (DORA), your focus until the end of 2024 will be...
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IT Support Specialist
il y a 4 semaines
Brussels, Belgique Empiric Temps pleinIT Support Specialist We're looking for a skilled IT Support Specialist to provide high-quality technical assistance and ensure smooth daily operations. If you're passionate about technology, problem-solving, and delivering excellent user support, this is the perfect opportunity to make an impact.Location: BrusselsOn-site: 3 days per weekAllocation:...
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Senior IT Helpdesk Officer
il y a 3 semaines
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Senior IT Helpdesk Officer for one of the leading multinationals in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. As a consultant you will...
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Senior IT Helpdesk Officer
il y a 4 jours
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Senior IT Helpdesk Officer for one of the leading multinationals in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. As a consultant you will...
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VIP IT Support Specialist
il y a 1 semaine
Brussels, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members.Work EnvironmentLocation: Fully on-site (Brussels, with monthly...
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VIP IT Support Specialist
il y a 2 semaines
Brussels, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members.Work EnvironmentLocation: Fully on-site (Brussels, with monthly...
